Associate Sales Consultant, Medical Device

Fairfax, VA
May 17, 2019
May 23, 2019
Full Time
Join us on our exciting journey! IQVIA (TM) is The Human Data Science Company (TM) , focused on using data and science to help healthcare clients find better solutions for their patients. Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness advances in healthcare information, technology, analytics and human ingenuity to drive healthcare forward.As the only global provider of commercial solutions, IQVIA understands what it takes to deliver nationally and internationally. Our teams help biopharma get their medicines to the people who need them. We help customers gain insight and access to their markets and ultimately demonstrate their product's value to payers, physicians and patients. A significant part of our business is acting as the biopharma's sales force to physicians or providing nurses to educate patients or prescribers. With the right experience, you can help deliver medical breakthroughs in the real world.We are excited to announce that we have partnered with a leading ortho company, and at this time we are looking for Associate Sales Consultants to join our team of field employee's.Associate Sales ConsultantThe overall responsibilities of the Associate Sales Consultant position includes providing clinical and selling support in hospital as set forth below, while ensuring customer service, sales logistics, technical expertise, and product knowledge of highest order / level. Support sales objectives, cover cases, and manage billing / purchase order.POSITION DUTIES & RESPONSIBILITIES:Assist client's sales organization in retaining and supporting further penetration with existing customers, while supporting product conversions with new customers. Assist in the attainment of established sales goals including market share objectives in prescribed territory. Apply knowledge of sales process, product portfolio and customer knowledge to improve sales outcomesGuide and assist surgeons in the operating room through their clinical and product knowledge. Use his / her product knowledge to present, demonstrate, and ensure proper utilization of client's products.Supporting customers by attending surgeries, assuring that the proper equipment is available and performing, including ways to optimize traysTroubleshoot and provide other technical assistance; handle customer requests, effectively manage hospital billing, create / close purchase orders.Share key customer, procedural and marketplace insights with other sales, clinical, marketing and strategic account teams to improve on solutions / service levels. Prepare sales reports and documents as required.Provide Operating Room and Sterile Processing Department consultationMaintenance, tracking and effective deployment of equipment, and assets throughout assigned area ensuring product availability. Ensure all promotional materials are maintained in a presentable manner. Ensure client's services and offering meet highest quality standardsKnow and follow all laws and policies that apply to one's job, and maintain the highest levels of professionalism, ethics and compliance at all times.Analyze product performance and gain insights around engagements in customer facilities focused on optimizing the performance of products (both capital and consumables products), as well as optimize environments in which our products are utilized.Focus on customer satisfaction and retention; and improving the customers' insights into client's tangible and non-tangible value proposition and solutions. Differentiate DPS's products versus competition by providing the customer unique insights.Participate and support in the commercialization / implementation of client's new products and solutions with customersREQUIREMENTS:Bachelor's degree and a minimum of 2 years related experience in sales / customer service, or disciplines focused on clinical / surgical / EMT / Nursing / Physical Therapy / Rehabilitation or other patient focused field/Hospital environments required OREquivalent related experience in lieu of education acceptable as requirement (2 years of related work experience for each year of education) ORCertified Surgical Technician, or highly specialized selling / medical training or certification (such as in the areas of Sports or Athletic Training/ Physical Therapy/ Rehabilitation) will be considered in lieu of 1 year of related experienceExperienced in data analysis and have excellent problem solving skillsResults Orientation/Sense of Urgency - ability to drive to tight timelinesStrong interpersonal skillsCustomer focus (internal & external)Ability to work independently and autonomouslyAbility to work in matrix and team structureHigh level of attention to detailDemonstrated ability to understand, interpret, communicate and work in complex environmentStrong technical product knowledge of surgical instruments, procedures, protocols and solutions preferredUnderstanding of human anatomy and physiologyRequired to work in a clinical setting near radiation equipment, ability to lift 50 lbs., and wear protective gear (ie lead aprons). Must be willing to occasionally travel and provide service during off-business hours (eg evenings, nights, and week-ends)COMPETENCIES: Demonstrated work ethic and integrityDemonstrated planning, organizing and territory management skillsStrong interpersonal skills; excellent communication skillsDemonstrated critical thinking and analysis; problem solvingPossess decisiveness, sound judgmentKnowledge of customer-focused selling skillsKnowledge of basic computer skillsAbility to listen and learn. IQVIA offers a friendly, progressive work atmosphere and a comprehensive benefits package including medical, dental, life insurance and vision coverage, tuition assistance, bonus plan and 401(k).IQVIA is an EEO Employer - Minorities/Females/Protected Veterans/DisabledWe know that meaningful results require not only the right approach but also the right people. Regardless of your role, we invite you to reimagine healthcare with us. You will have the opportunity to play an important part in helping our clients drive healthcare forward and ultimately improve human health outcomes.Whatever your career goals, we are here to ensure you get there!We invite you to join IQVIA (TM) .We know that meaningful results require not only the right approach but also the right people. Regardless of your role, we invite you to reimagine healthcare with us. You will have the opportunity to play an important part in helping our clients drive healthcare forward and ultimately improve human health outcomes. Whatever your career goals, we are here to ensure you get there! We invite you to join IQVIA (TM) IQVIA is an EEO Employer - Minorities/Females/Protected Veterans/DisabledIQVIA, Inc. provides reasonable accommodations for applicants with disabilities. Applicants who require reasonable accommodation to submit an application for employment or otherwise participate in the application process should contact IQVIA's Talent Acquisition team at [Click Here to Email Your Resume] to arrange for such an accommodation.Job ID: R1059556

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