Account Manager - Georgetown University Information Services
- Employer
- Georgetown University
- Location
- Washington D.C
- Closing date
- May 26, 2019
View more
- Industry
- Education
- Function
- Accountant, Management
- Hours
- Full Time
- Career Level
- Experienced (Non-Manager)
Job Details
Requirements
The Account Manager works collaboratively with specifically designated departments or university divisions to provide IT guidance, recommendations, and direction. The position is responsible for finding the right stakeholders, key decision makers, and subject matter experts for their projects.
- Assist the department or division with development of IT goals and objectives.
- Manage resources to assure technology needs are met and aligned with the university's IT objectives.
- Responsible for developing measurement tools and methods to track and evaluate performance.
- Make recommendations for service improvement assuring those improvements are met by the IT organization or contractors.
- Represent and be an advocate for the IT organization, gain compliance with established policies, and negotiate or settle significant or controversial issues with their assigned areas of responsibility.
This position has no direct reports.
Qualifications
- Bachelor's degree.
- Five years working in information technology management organization.
- Continuing education in technology discipline
- Certification in business process and project management.
- Ability to clearly communicate orally and in writing with proper grammar and spelling.
- Two years working in customer service preferred.
Company
Founded in 1789, the same year the U.S. Constitution took effect, Georgetown University is the nation's oldest Catholic and Jesuit university. Georgetown today is a major student-centered, international, research university offering respected undergraduate, graduate and professional programs on its three campuses in Washington, DC.
Georgetown University is a leading employer in the Washington, DC metropolitan area and offers prospective employees an opportunity to work with the best and the brightest in a caring, diverse and intellectually stimulating campus environment. The University is world renowned for its academic and research programs which provide our faculty and staff with unprecedented career challenges and growth opportunities. Enjoy working with our students and professional colleagues who are proud of their accomplishments and strive to be leaders in their respective fields.
Georgetown University is an Affirmative Action/Equal Opportunity Employer that is committed to diversity in the workplace.
GEORGETOWN UNIVERSITY OFFERS ATTRACTIVE BENEFITS, INCLUDING A TUITION ASSISTANCE PLAN.
- Website
- http://www.georgetown.edu/
- Telephone
- 2026872008
- Location
-
37th & O Streets, NW
Suite 1200A
Washington
DC
20057
US
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