The Retail Operations team at the Kennedy Center is responsible for ensuring an excellent guest experience by providing superb customer service to worldwide clientele. We are seeking an outgoing and reliable Sales Associate- Key Holder to join our team in the Gift Shop! In the Kennedy Center's Gift Shops, we sell a wide range of historical and performing arts memorabilia, music, books, fashion merchandise, and other gifts. The successful candidate for this position will love customer interaction and processing sales in a performing arts environment. Key Qualifications: You have a flexible schedule that allows for night and weekend work. You have a minimum of 2 years experience providing outstanding customer service in a sales position. You have experience using a POS system. You have experience with key holding duties and delegating. You have excellent team-building skills and a willingness to maintain store policies and procedures. Education: High school diploma or GED equivalent required. Physical Demands: Standing and walking are requirements of the Retail Operations team. Some heavy lifting, up to 20 lbs., may be required. Work Environment: The noise level in the work environment is normal. *Position is part-time, 15-20 hours a week, including nights and weekends. The John F. Kennedy Center for the Performing Arts is a world premier performing arts organization and our nation's cultural center. Diversity is a critical component of our mission, vision, and values. Our staff exhibits a wide variety of perspectives and experiences which enable us to foster and strengthen an environment of diversity and inclusion.