Program Manager

Catholic Charities of the Archdiocese of Washington
Washington, DC
May 17, 2019
May 23, 2019
Full Time
COMPANY OVERVIEW: Catholic Charities is the social ministry outreach of the Archdiocese of Washington. We believe in strengthening the lives of all in need by giving help that empowers and hope that lasts. Catholic Charities works to create a world in which every person is cherished, regardless of individual limitations, and strengthened in the use of personal gifts in order to reach his or her full potential as a valued member of the community. We are looking for exceptional people who share our vision and values.Inspiring Hope. Building Futures.JOB SUMMARY: The Program Manager provides comprehensive management of the St. Mathias Mulumba House Program, ensuring that the program and services are in accord with best practice standards, contract and grant requirements, and agency practices and procedures. Oversees fiscal, operational, administrative, staff management, and quality practices of the program; seeks and develops outside funding sources; and liaises with external community partners. Supervisory Responsibility: Provides administrative supervision of 3 FTE's and 3 PTE's and functional supervision of 3 FTE's and 3 PTE's. ESSENTIAL DUTIES and RESPONSIBILITIES:* Manage and oversee the administrative and daily operations of the program in support of overall program goals and objectives. a. Develop and implement systems and processes to enhance operational efficiency. b. Monitor program implementation in accordance with grant funding requirements. c. Conduct regular reviews for accountability and program performance. d. Oversee and/or coordinate the collection, compilation and analysis of program activity data; write and ensure the timely submission of all external and internal program reports. e. Perform liaison activities with community partners, including contract monitors.* Provide leadership and direction to all program staff and volunteers; supervise 3 FTE's ; oversee supervision of staff, which includes recruiting, staffing, hiring, performance evaluation, training, and professional development; set standards for customer service; conduct regular staff meetings; communicate policies and procedures; and facilitate team dynamics. * Manage program budget and expenditures to ensure that available funds and resources are used efficiently. a. Develop program operating budgets and provide fiscal direction to the program. b. Monitor program revenues and expenditures; prepare budget revisions; and provide required financial reports. c. Approve the use of credit card; apply payment and receipts to database in accordance with Agency procedure. * Establish and implement development goals to ensure that resources are available to sustain the program. a. Identify potential donors or sources of funding. b. Plan and implement outreach strategies with identified donors and funding sources. c. Facilitate the preparation and submission of contracts and/or grant applications. * Oversee and maintain quality program practices, ensuring compliance with best practice standards, contract grant requirements, and agency practices and procedures.a. Conduct client record reviews on an ongoing basis. b. Implement Corrective Action Plan to address deficiencies identified through the agency client process and CQI process. c. Enable staff participation in quality improvement. d. Update the program's practices and procedures, and program manual as needed. e. Coordinate and oversee the maintenance of program facilities and equipment in accordance with relevant health, fire and safety codes, and COA standards. * Perform other job-related duties as assigned. EDUCATION and EXPERIENCE:* Bachelor's degree in human services or related field.* 3 years of progressively responsible non-profit experience in program management.* years of supervisory experience. SKILLS and COMPETENCIES:* Knowledge of management principles and practices.* Knowledge of budgeting and fiscal management principles.* Knowledge of contracts and grants preparation and management.* Program planning and implementation skills.* Driving is required. Must have a valid driver's license and clean driving record. * Ability to supervise and train employees and foster a cooperative work environment. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. Please view Equal Employment Opportunity Posters provided by OFCCP here. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

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