TRAVEL REQUIRED:

Occasional travel - Travel within the United States and to overseas countries may be required, maybe once or twice a year.

RELOCATION AUTHORIZED:
Relocation expenses reimbursed No

KEY REQUIREMENTS:
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Direct Hire Authority will be used to fill this position.

Incumbent will be subject to random drug testing.

Verification of employment eligibility in the United States is required.

New supervisors must successfully complete a 1 year probationary period.

Must be able to obtain and maintain a Secret security clearance.

U.S. Citizenship is required.

Applicants must meet all the required qualification requirements, including education and any selective placement factors described below by the closing date of this announcement.

If you are qualifying based on education OR if there are mandatory education requirements listed below, you MUST submit a copy of your college transcript with your application. Applicants applying for the GS-14 grade level must meet the following requirements:

Have IT-related experience demonstrating EACH of the four competencies AND specialized experience listed below:

• Attention to Detail – Ability to ensure thorough completion of tasks and for those personnel that they supervise.
• Customer Service – Works with subordinate staff to ensure that the needs of clients/customers are met, provide information or assistance, resolve their problems, and commits to provide quality products and services.
• Oral Communication – Expresses information to staff, clients, and management effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others; and responds appropriately.
• Problem Solving – Identifies problems; determines accuracy and relevancy; uses sound judgment to generate and evaluate alternatives; and to make recommendations.

AND

Have at least 1 full year of specialized experience equivalent to the GS-13 level in the Federal service which provided you with the particular knowledge, skills and abilities to perform the duties of the position. Qualifying specialized experience must demonstrate the following:

• Experience in developing course materials.
• Experience in developing curriculum.
• Experience in writing operational procedures.
• Experience in developing measurable objectives.
• Experience in analyzing training assessment and evaluations to produce reports and recommendations for management to improve service.
• Experience in managing budget and procurement in order to increase cost effectiveness.

NOTE: In order to qualify for this position, your experience MUST be IT related; the experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate.

There is no substitute of education for specialized experience for the GS-14 position.

In addition, applicant's experience must also demonstrate that the candidate possesses the following qualities:

• Ability to assign, review, and supervise the work of others;
• Objectivity and fairness in judging people on their ability, and situations on the facts and circumstances;
• Ability to adjust to change, work pressures, or difficult situations without undue stress;
• Willingness to consider new ideas or divergent points of view; and
• Capacity to "see the job through."

See the qualifications section of this vacancy announcement for education requirements, if applicable.

EMPLOYMENT ELIGIBILITY VERIFICATION PROGRAM (E-Verify) – U.S. law requires organizations to employ only individuals who may legally work in the United States - either U.S. citizens, or foreign citizens who have the necessary authorization. This agency utilizes E-Verify to compare information from the Form I-9, Employment Eligibility Verification, to data from U.S. Department of Homeland Security (DHS) and Social Security Administration (SSA) records to confirm employment eligibility. If the employee’s information does not match DHS and/or SSA records, the employee is given an opportunity to resolve the problem. If eligibility cannot be verified, employment will be terminated.For reasonable accommodation at the U.S. Department of State, please contact the Office of Accessibility and Accommodations at (202) 663-3474 or ReasonableAccommodations@state.gov.

More than one selection may be made from this announcement if additional vacancies in the same title, series, grade, and unit occur.

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You will be evaluated for this job based on how well you meet the qualifications above.

Under the provisions of the Direct-Hire Authority, veterans' preference does not apply.  

For this announcement, all applicants will be reviewed to determine if they meet the qualifications for this position, specifically the education, specialized experience, and knowledge, skills, and abilities (KSAs) necessary to perform the work of the position.  Applicants will not be rated or ranked. All applications that are verified to meet the required qualifications will be referred to the selecting official in the order in which the applications were received.

All answers provided in the on-line process must be substantiated by a resume. If, upon review, it is determined that your resume and/or supporting documents do not support your answer choices, your application will be removed from further consideration.

Your qualifications will be evaluated on the following knowledge, skills, abilities (KSAs) and other characteristics that are relevant to the duties of this position and must be fully supported by information in your resume:

• Knowledge of curriculum development and course design.
• Ability to set priorities and manage training projects and programs.
• Ability to analyze needs to design, deliver, and evaluate courses.
• Ability to manage a complex budget supporting multiple programs.
• Ability to communicate effectively orally and in writing.

Your resume serves as the basis for qualification determinations and must highlight your most relevant and significant work experience and education (if applicable) as it relates to this job opportunity. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Your resume should include the dates of all qualifying experience (from month/year to month/year) and the number of hours worked/volunteered per week. For assistance with creating a resume, please click
here.

Please ensure that your resume and narrative responses provide enough detailed information to support your answers to the self-assessment questions.

Agency Career Transition Assistance Program (CTAP) or Interagency Career Transition Assistance Program (ICTAP) candidates must be well qualified for the position to receive consideration for special priority.  Candidates are considered well qualified if their knowledge, skills, and abilities (KSAs) exceed the minimum qualifications described in the announcement.

Applicants must meet all qualification requirements by the closing date of this announcement. Your application package must contain sufficient information to make a valid determination that you fully meet the basic/specialized experience requirements as stated in this job opportunity announcement for each grade level(s) for which you are applying.

Traditional rating and ranking of applications does not apply. All applicants interested in this position must apply online in order to receive consideration.

To preview questions please click here.

Read more Security clearance Secret

Drug test required Yes