Program Assistant, Outreach Services
This is a position that supports the Office of Student Services and Outreach Services. The Program Assistant is responsible for coordinating office projects and activities and assuming additional office responsibilities and duties as assigned. The Program Assistant will collaborate with school-based staff, central office staff and community stakeholders. The Program Assistant must be able to complete assignments independently, work collaboratively with other office staff, and demonstrate strong written and oral communication skills.The following information is intended to describe the overall nature and scope of the work being performed in relation to the position. This is not a comprehensive listing of all responsibilities or tasks; other work may be assigned when deemed appropriate:
• Provides administrative and clerical support to the Director of Student Services and Supervisor of Outreach Services.
• Creates, updates and manages spreadsheets, word documents, databases, handbooks, and other electronic files required for the efficient operation of the Office of Outreach and Student Services.
• Monitors time records of parent liaisons and interpreters and works with school-based staff to ensure accuracy.
• Manages and updates parent liaison and interpreter activities and coordinates communication between school-based staff and the Supervisor for Outreach Services.
• Assists with updating the Outreach Services and Student Services section of the LCPS website and intranet site.
• Associate's degree required; Bachelor's degree preferred
• Specialized training in using databases, spreadsheets, student information, publishing and word processing software.
• Experience in producing accurate reports quickly using a variety of formats, accessing data from numerous sources, knowledge of Microsoft Office Suite, specifically Excel and Word; file creation and maintenance and ability to maintain databases on other systems through data entering, editing and updating procedures
• Ability to research, analyze, compile and summarize data; identify specific procedural problems and make corrections
• Ability to take initiative and to handle new duties with limited direction; ability to determine and set work priorities, maintain confidentiality, work independently, and work effectively during periods of heavy workloads; ability to work and respond calmly and efficiently when under pressure
• Ability to assist in the scheduling and coordination of events, meetings, and programs
• Strong management and organizational skills and attention to detail
• Strong oral and written communication skills, strong interpersonal skills; ability to work effectively with many different audiences including but not limited to parents, school-based employees and central office administration
While performing the duties of this job, the employee is regularly talking. expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly. The employee must possess normal cognitive abilities including the ability to learn, recall and apply certain practices and policies. Frequently sitting and/or remaining in a stationary position for long periods of time. Exerting up to 25 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.