TRAVEL REQUIRED:

Occasional travel - 1-2 nights per month

RELOCATION AUTHORIZED:
Relocation expenses reimbursed No

KEY REQUIREMENTS:
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Please refer to "Conditions of Employment."

U.S. Citizens and U.S. Nationals

The experience may have been gained in either the public, private sector or volunteer service. One year of experience refers to full-time work; part-time work is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/day/year, and indicate number of hours worked per week on your resume.

This position is located in the Office of Administration, where you can ignite your career in public policy and information management with the only federal agency dedicated to ending homelessness and building strong, inclusive communities across America. The U.S. Department of Housing and Urban Development (HUD) gives the most vulnerable Americans the opportunity to thrive and succeed. HUD’s Office of Administration (OA) propels that mission by giving HUD programs what they need to work faster, smarter, and better.    

Imagine a government agency where fully digital work flows replace outdated forms and paper-based processes; or where critical information is accessible to those who need it, available for public scrutiny when appropriate, and fully protected from unauthorized access, in real-time. Envision what the government of the future should be: agile, responsive, efficient, accountable. HUD’s Office of Administration is making that vision a reality every day, because the vulnerable and homeless deserve no less. Join us in inventing the future of government today.

Successful candidates to this one-of-a-kind team will be versatile leaders who:

• Enjoy the challenge of a diverse portfolio
• Thrive in a fast-paced and dynamic team environment
• Are ready to learn and grow through innovation and risk-taking
• Have a passion for getting it done
• Welcome opportunities to hone and broaden their subject matter expertise and to advance and diversify their careers at every level

If you are passionate about good government, excited about innovating, craving technology solutions, and want to have fun while having an impact--HUD’s Office of Administration is the place for you!

You must meet the following requirements within 30 days of the closing date of this announcement. 

Specialized Experience:
For the GS-13, you must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-12 grade level in the Federal service. Specialized experience for this position includes designing, implementing, and managing troubleshooting and corrective action plans and maintaining telecommunication hardware; AND
Communicating with senior management personnel on processes, reports, findings, and other applicable telecommunications information.

Specialized Experience:
For the GS-12, you must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-11 grade level in the Federal service. Specialized experience for this position includes designing, implementing, and managing troubleshooting and corrective action plans and maintaining telecommunication hardware.

Specialized Experience:
For the GS-11, you must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-9 grade level in the Federal service. Specialized experience for this position includes troubleshooting technical telephone system issues; AND
Compiling data, drafting reports, and performing analysis of telephone systems data to formulate finding recommendations to ensure compliance with policy and regulations.
OR
Education: You may substitute education for general or specialized experience as follows: Ph.D. or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree;
Major study -- electrical or electronic engineering, mathematics, physics, public utilities, statistics, computer science, telecommunications management, information systems management, business administration, industrial management, or other fields related to the position to be filled.
The education generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education.
OR
Combination: You may qualify by a combination of experience and education. To combine education and experience, the total percentage of experience at the required grade level compared to the requirement, as well as the percentage of completed education compared to the requirement must equal at least 100 percent. Only graduate level education in excess of the first 36 semester hours (54 quarter hours) may be combined to be considered for qualifying education.

Time-in-Grade:
In addition to the above requirements, you must meet the following time-in-grade requirement, if applicable:
For the GS-13, you must have been at the GS-12 level for 52 weeks.
For the GS-12, you must have been at the GS-11 level for 52 weeks.
For the GS-11, you must have been at the GS-9 level for 52 weeks.

Time After Competitive Appointment:
Candidates who are current Federal employees serving on a non-temporary competitive appointment must have served at least three months in that appointment.

- We may select from this announcement or any other source to fill one or more vacancies. 
- Relocation expenses will not be paid.
- This is a bargaining unit position.
- This position is Exempt from the Fair Labor Standards Act (FLSA).
- HUD offers alternative and flexible work schedules.

CONDITIONS OF EMPLOYMENT: 
- A one year probationary period may be required.
- Must successfully complete a background investigation.
- Complete a Declaration for Federal Employment to determine your suitability for Federal employment, at the time requested by the agency
- If you are a male applicant born after December 31, 1959, certify that you have registered with the Selective Service System or are exempt from having to do so.
- Have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer.
- Go through a Personal Identity Verification (PIV) process that requires two forms of identification from the Form I-9.  Federal law requires verification of the identity and employment eligibility of all new hires in the U.S.
- Obtain and use a Government-issued charge card for business-related travel. 
- Public Trust – Background Investigation will be required.

HUD employees are subject to a number of government-wide and HUD specific ethics laws and regulations, including restrictions on outside employment. To review applicable ethics rules, please visit https://portal.hud.gov/hudportal/HUD?src=/program_offices/general_counsel/ethics

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You will be evaluated for this job based on how well you meet the qualifications above.

Your application includes your résumé, responses to the online questions, and required supporting documents. Please be sure that your résumé includes detailed information to support your qualifications for this position; failure to provide sufficient evidence in your résumé may result in a “not qualified” determination.

Rating: Your application will be evaluated in the following areas: Technical, Customer Service, Communication, Systems and Technology. Your application will be rated and ranked among others, based on your responses to the online questions, regarding your experience, education, training, performance appraisals and awards relevant to the duties of this position. Your rating may be lowered, if your responses to the online questions are not supported by the education and/or experience described in your application.

Referral: If you are among the top qualified candidates, your application may be referred to a selecting official for consideration.

If you are a displaced or surplus Federal employee (eligible for the Career Transition Assistance Plan (CTAP)/Interagency Career Transition Assistance Plan (ICTAP)),you must receive a rating of at least 84 out of 100 to be rated as well qualified to receive special selection priority.

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Drug test required No