Westat is an employee-owned corporation providing research services to agencies of the U.S. Government, as well as businesses, foundations, and state and local governments. Westat's research, technical, and administrative staff of more than 2,000 is located at our headquarters in Rockville, Maryland, near Washington, DC.

Job Summary:

Westat has an immediate opening for a qualified individual to perform a variety of administrative and clerical tasks to support our Security Services department. We are seeking an energetic, self-motivated professional who is comfortable handling multiple and varied tasks in support of our office as well as our projects to help ensure efficient and smooth day-to-day operations.

Job Responsibilities:

· Answer and direct phone calls.

· Ability to multi-task in a high volume setting.

· Provide general support to visitors.

· Write and distribute email, memos, letters, and faxes as needed.

· Manage office operations such as mail distribution, office supply inventory, and filing.

· Issue photo IDs and cardkeys to approved staff.

· Handle administrative requests and queries from staff, includes scanning documents and electronically filing them.

· Perform quality assurance checks of insurance and confidential documents.

· Other duties as assigned.


Basic Qualifications:

· A bachelor's degree and at least 7 years of customer service experience.

Candidates should have proficiency in Microsoft Office (MS Word, Excel, and PowerPoint) and virtual meeting platforms (WebEx, GoToMeeting and Skype). Working knowledge of office equipment, such as printers and copiers is essential. You should have excellent written and verbal communication skills.

Westat offers competitive benefits with ESOP, 401k, Health, Dental, paid vacation, sick and holiday leave, professional development as well as other benefits.

Any offer of employment may be contingent upon receipt of acceptable results from a post-offer background screening, if required for the position, based on the specific position which may include, for example, identity verification, employment history, or criminal records history.

Westat is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, veteran status, disability, marital status, sexual orientation, citizenship status, genetic information, gender identity, or any other protected status under applicable law.