Program Specialist

Richmond, VA
Jun 14, 2019
Jun 20, 2019
Program Manager
Full Time
Business Unit Description

AARP is a nonprofit, nonpartisan organization, with a membership of nearly 38 million that helps people turn their goals and dreams into 'Real Possibilities' by changing the way America defines aging. With staffed offices in all 50 states, the District of Columbia, Puerto Rico, and the U.S. Virgin Islands, AARP works to strengthen communities and promote the issues that matter most to families such as healthcare security, financial security and personal fulfillment. AARP also advocates for individuals in the marketplace by selecting products and services of high quality and value to carry the AARP name. As a trusted source for news and information, AARP produces the world's largest circulation magazine, AARP The Magazine and AARP Bulletin.

State & Community Engagement (SCE) is part of Community, State and National Affairs (CSN). The SCE team includes: 53 states and territories across 6 regions with regional management, the Office of Volunteer Engagement, the Office of Community Engagement (including the National Retired Teachers Association (NRTA): AARP's Educator Community), and the Legal Counsel for the Elderly (LCE).

SCE Vision:
-State & Community Engagement (SCE) enables AARP to be a nationwide organization, which strengthens our capacity to carry out our mission.
-SCE brings AARP closer to our members, people 50+, and their families, which allows us to listen - and respond - to their wants and needs that align with our mission.
-We drive an impact agenda, deepen relationships with key audiences & stakeholders, and build AARP's relevance at the community and state levels.


Contributes to the achievement of strategic priorities by providing support for state and community operations, communications, or advocacy and by providing technical assistance to staff and volunteers. Leads state office efforts to recruit, orient, support, and recognize volunteers. Manages projects, creates project-related materials, and determines resources necessary to complete projects. Supports communications through social media outreach. Makes presentations, keeps records, prepares reports, and drafts technical correspondence. May perform a combination of the following duties described below depending upon assignment.


1. To achieve a successful project, event, or activity outcome, partners with staff at national, state, and other organizational units, as required. Partners with appropriate action groups to ensure implementation of public relations efforts, issues campaigns, community forums, independent living, community projects, and grassroots organization activities.

2. Conducts on-line searches, gathers information, analyzes data, and compiles reports. Oversees information dissemination to keep communications flowing to staff and volunteers, as appropriate. Develops systems that serve as useful methods in assessing volunteer activities.

3. Works directly with volunteers and staff to ensure implementation of AARP activities in the state. Leads office efforts to recruit, prepare, and provide logistical support and recognition for volunteers.

4. Works with volunteers in assigned legislative districts promoting two-way feedback and communication on electoral and legislative matters, tactical planning, and implementation. Drafts and distributes news releases promoting new volunteers to hometown papers. Works with staff at National to ensure that newsletters conform to design demands and print deadlines. Assists volunteer management with identifying communications and media contacts in the state.

5. Works with communications and advocacy staff on media strategies, including special events such as forums, news conferences, and rallies spotlighting AARP federal and state issues. Assists communications staff on member outreach and service activities, particularly through social media.

6. Assists appropriate staff on drafting, preparing and distributing news releases, media advisories, and press packets. Assists in responding to media inquiries. Creates flyers, brochures, alerts, news releases, direct mail pieces, training materials, and other resource materials to support AARP activities.

7. Demonstrates AARP values in all interactions


-Completion of a Bachelor's degree in a related discipline and 3 years of experience in project development, coordination, and implementation techniques; or an equivalent combination of training and experience related to the duties of the position.
-Demonstrated ability to communicate well both written and orally, with experience using digital media and desktop publishing.
-Demonstrated ability to work well with others, lead project teams, task forces, and to collaborate with and forge effective internal and external partnerships across groups and departments, connecting with and exhibiting a solid understanding of partnerships.
-Travel may be required.

Benefits Offered

AARP offers competitive benefits with a 401K, 100% company funded pension plan, health, dental, vision and life insurance, STD/LTD, paid vacation and sick, and other benefits.

Equal Employment Opportunity

AARP is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. AARP does not discriminate on the basis of race, ethnicity, religion, sex, color, national origin, age, sexual orientation, gender identity or expression, mental or physical disability, genetic information, veteran status, or on any other basis prohibited by applicable law.