Senior Business Unit Associate - AARP Services, Inc.

Washington, DC
May 15, 2019
May 24, 2019
Analyst, Business
Full Time
Business Unit Description

AARP Services, Inc.

AARP is a nonprofit, nonpartisan organization, with a membership of nearly 38 million that helps people turn their goals and dreams into 'Real Possibilities' by changing the way America defines aging. With staffed offices in all 50 states, the District of Columbia, Puerto Rico, and the U.S. Virgin Islands, AARP works to strengthen communities and promote the issues that matter most to families such as healthcare security, financial security and personal fulfillment. AARP also advocates for individuals in the marketplace by selecting products and services of high quality and value to carry the AARP name. As a trusted source for news and information, AARP produces the world's largest circulation magazine, AARP The Magazine and AARP Bulletin

ASI is a service organization managing the licensing of the AARP brand and related assets and overseeing the provider relationships that deliver products and services to the 50+ population.

ASI's mission is to inspire new and innovative business practices, guide consumers to make informed choices, and deliver products and services that better fulfill life-stage needs


Provides support for the SVP, three Vice Presidents and four Directors of Customer Services. Maintains their calendars, including helping to prioritize competing meeting requests. Organizes meetings including material preparation, book rooms and room set-up, catering, etc. also including meetings with providers.

  • Must have, or quickly gain, full knowledge of current technology, including conference room equipment to help facilitate presentations and help troubleshot basic technology issues
  • Serves as a resource to team on office procedures, standard business practices and systems, with a goal of making team more efficient
  • Supports and covers for fellow Administrative Assistants in the completion of their duties during times of absences and/or heavy workloads
  • Timely completion of all assignments imperative, including documents, correspondence, and spreadsheet development; electronic mail transmittals; on-line calendar updates, etc.
  • Performs other administrative functions, as assigned, including processing sensitive and confidential matters
  • Demonstrates "One AARP" cultural attributes and behaviors in all interactions.
  • This position does not have direct financial and budgetary responsibility.
  • This position does not have staff reporting to them to direct, however they must execute a great deal of coordination with individuals in and out of the department, ASI and AARP and providers.
  • Work assignments contribute to the achievement of group goals and objectives.
  • The position requires a great deal of information sharing, coordination, flexibility, and diplomacy and operates with the highest level of confidentiality.


Completion of High School, GED and/or Vocational training required plus 5 or more years of experience to include progressively responsible administrative and coordination experience working in an executive office environment. A working knowledge of administrative practices including coordination, planning, and office management is required as well as good organizational skills and accuracy when working with details.

Skilled in Microsoft office software packages, including Word, Excel and PowerPoint highly desirable.

Competencies include:
  • Ability to maintain confidentiality
  • Strong organizational, accuracy and follow-up skills, including the ability to develop alternatives and recommendations to problems
  • Excellent verbal and written communication skills
  • Ability to work well with both external people and staff at all levels of the organization
  • The position must be able to work well under pressure, including prioritize multiple projects and special assignments (sometimes with competing deadlines) and manage them to completion.

Benefits Offered

AARP offers competitive benefits with a 401K, 100% company funded pension plan, health, dental, vision and life insurance, STD/LTD, paid vacation and sick, and other benefits.

Equal Employment Opportunity

AARP is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. AARP does not discriminate on the basis of race, ethnicity, religion, sex, color, national origin, age, sexual orientation, gender identity or expression, mental or physical disability, genetic information, veteran status, or on any other basis prohibited by applicable law.