Facilities Specialist

Washington, DC
May 14, 2019
Jun 27, 2019
Full Time
Application Instructions

Please list all professional experience and explain any gaps in employment history.

Job Description

Facilities Administration
  • Proactively identify maintenance issues (carpet stains, window treatments, missing lights, etc.) by performing daily walkthroughs and report them to Hines by submitting tickets on Hines's AwareManager system. Ensure timely resolution of facilities-related issues by monitoring tickets on Hines's AwareManager system, as well as tracking Help Desk tickets
  • Ensure timely resolution of facilities-related issues after business hours by collaborating with Hines security and cleaning staff
  • Coordinate communication between property management and internal stakeholders (e.g., share Hines building updates with HR team for internal communication purposes)
  • Coordinate occasional facilities trainings as requested by staff (e.g., Recycling)
  • Process vendor invoices by ensuring invoice accuracy, submitting them to the Wells Fargo Invoice Manager tool and coordinating budget coding

Vendor Management
  • Ensure timely restocking of supplies by monitoring facility product levels, making recommendations for ordering, placing orders and following up with vendors on an as needed basis
  • Make reservations via EMS system for loading dock and freight elevator access for vendor deliveries

Facilities Maintenance
  • Install equipment such as banners, pictures, whiteboards, standing desks, keyboard trays and monitors
  • Assist employees with jammed drawers by pick-opening locked cabinets, extracting broken keys, and ordering new keys through a locksmith
  • Perform other facility maintenance duties, such as restocking kitchen and restroom supplies; accepting, assembling, and delivering facilities-related equipment; discarding trash; delivering copy paper to each department; replacing framed posters, etc.
  • Perform workstation audits as necessary to ensure accuracy of seat assignments
  • May perform basic carpentry, patching and painting work
  • May be responsible for building equipment and facilities maintenance work

  • Provide setup for and support during events (including evening events); ensure events space cleanliness by performing regular walk throughs

  • High School Diploma or equivalent required
  • Prior experience with general building maintenance highly preferred
  • Strong organizational, communication and customer service skills
  • Ability to work well with others and multitask in a deadline-driven environment
  • Proficiency in MS Word, Excel and Outlook
  • Ability to lift and/or move up to 25 pounds
  • Working hours 11:00 am - 8:00 pm

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