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Support Specialist II-Receptionist

Employer
Alexandria City Public Schools
Location
Alexandria, Virginia
Closing date
May 27, 2019

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Industry
Social Services and Mental Health
Function
Administrative, Help Desk Technician, IT
Hours
Full Time
Career Level
Experienced (Non-Manager)
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Job Details

Job Description:

The job of Human Resources Support Specialist II - Receptionist was established for the purpose/s of greeting visitors, administering front lobby registration, handling incoming calls and performing general administrative duties.
This job reports to the Chief of Human Resources.

Qualifications:
  • Education: High school diploma or equivalent.
  • Experience: Job related experience within specialized field with increasing levels of responsibility required. Ability to speak, translate and read Spanish preferred.

Essential Functions:
  • Assists other employees (e.g. compiles and distributes information, prepares correspondence, reports, and form letters, maintains and updates files, records, and logs) for the purpose of accomplishing tasks or projects.
  • Attends meetings and workshops for the purpose of recording events, conveying and/or receiving information.
  • Controls front office lobby for the purpose of dealing with diverse group of customers.
  • Maintains a wide variety of files and records (e.g. manual/computer, confidential/non-confidential ) for the purpose of providing documentation in accordance with administrative and legal requirements.
  • Performs a variety of assigned general office duties (e.g. mail distribution, receives telephone calls and visitors to the department) for the purpose of responding to questions and basic requests for information and/or routes calls and visitors for appropriate responses.
  • Performs record keeping and clerical functions (e.g. scheduling, copying, etc.) for the purpose of supporting the department in providing necessary records/materials.
  • Prepares a variety of documents (e.g. reports, charts, graphs, etc.) for the purpose of documenting activities, providing briefing materials and/or conveying HR office status.
  • Responds to a variety of inquiries from internal and external parties (e.g. staff, parents, students, public agencies, etc.) for the purpose of providing information, facilitating communication among parties and/or providing direction.
  • Supports department office functions for the purpose of delivering services in accordance with established guidelines.
  • Visits school sites occasionally for the purpose of assessing and resolving customer service issues.


WP

Primary Location:
Central Office
Salary Range:
Support SUP-15
Shift Type:
Full-Time

Company

Alexandria City Public Schools is one of the most diverse school systems in the country and we celebrate that diversity. Our students come from more than 80 different countries, speak more than 60 languages, and represent a rainbow of ethnic and cultural groups. They are economically diverse, but all are rich in that the residents of Alexandria are dedicated to ensuring that each and every one of them achieves success.

The children of Alexandria have benefited significantly from the strong support of City Council and the Alexandria community over the years. Tremendous gains have been made in student achievement and ACPS continues to be in the forefront of technology integration.

T.C. Williams High School is on the cutting edge, both inside and out. The award-winning building features numerous environmentally sound features, such as a 450,000-gallon underground cistern that collects and stores rainwater for building use, and a rooftop garden that provides stormwater management. The redesigned educational program at T.C. consists of smaller learning communities designed to increase academic achievement and the level of student engagement. Students feel more connected to caring adults, and teachers have more opportunity to know and support their students.

The City of Alexandria was recently named one of the Top 100 Communities for Young People by America's Promise, partly because of the quality of our schools and programs. A recent City survey indicates that the number of people who made the decision to live in Alexandria based on the quality of the schools has increased since 2004. We have many reasons to celebrate. ACPS is truly an urban success!

Company info
Location
2000 N Beauregard St
 Alexandria
VA
22314
US
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