Director, Operations

Washington D.C.
Apr 25, 2019
May 30, 2019
Executive, Director
Full Time

The Corporation for Public Broadcasting (CPB) is a private, nonprofit corporation created to ensure universal access to non-commercial high-quality programming and telecommunications services. We invest in programs and services that are educational, innovative, locally relevant, and reflect America’s common values and cultural diversity. We encourage the development of programming that involves creative risks and that addresses the needs of unserved and underserved audiences, particularly children and minorities.

CPB is currently seeking to hire a Director, Operations (level 8). Salary $70,500 - $110,100. This position reports directly to the VP, Operations and Strategy.

General Description:

Manages and/or executes processes, initiatives and projects that support CPB’s Executive Office, the Office of the Chief Operating Officer (COO), and grant-making departments related to annual strategic planning, budgeting, analysis, and reporting functions. Ensures planned grants and activities comply with CPB financial policies and procedures, and fall within corporate financial resources. Acts as a resource to help departments with financial and operational planning, providing guidance and expertise.

Specific Duties:

  • Supports the development of the CPB annual business plan and underlying strategy. Works with VP, Operations, COO team, and Executive Office to gather and organize information regarding proposed projects and activities.

  • Executes budget-related activities for the Office of the COO and grant-making departments. Develops business plan budget and monitors expenditures against budget ensuring proper allocations and reporting. Produces forecasts of available funds against planned activities. Provides reports to Executive Office on operational budget activities, including alerts to any potential budget issues. Acts as liaison with Office of Budget and Finance (OBF), as appropriate.

  • Works closely with the COO and COO team to execute operational plans and implementation of corporate strategy. Monitors projects and activities listed in the business plan. Facilitates the establishment of departmental and organizational metrics (Key Performance Indicators) and other benchmarks to effectively assess and measure the performance of projects, activities and/or initiatives against defined outcomes relative to corporate policies and procedures. Creates and uses various tools for organizing, tracking and reporting information.

  • Updates and maintains grant-making procedures in conjunction with the VP, Operations. Updates and maintains documentation related to CPB’s corporate policies and procedures for grant-making with emphasis on financial best practices, as appropriate. Helps organize and conduct training of grant-making staff aligned with updated policies and processes.

  • Serves as a resource for grant-making departments in developing department budgets and monitoring department expenditures. Works with grant-making departments and OBF to ensure appropriate record keeping and reporting, and provides updates to Executive Office.

  • Reviews and analyzes projects in the concurrence process, including budgets, and advises VP, Operations and COO on feasibility, potential issues, and recommendations for improvements.

  • Maintains awareness of major issues and topics facing the Board and assists the COO and VP, Operations with Board-related preparations, as needed.

  • Acts as the project manager for Executive Office projects and initiatives, as required. Ensures effective and efficient execution and completion, including overseeing work of external consultants, as applicable.

  • Leads and/or participates in special projects, as needed, including, but not limited to, performing process analysis and providing recommendations for process improvement; and conducting research.

  • Performs other duties as assigned.

Required Qualifications:

  • Bachelor’s degree in business, economics, finance or a related field; or equivalent work experience.

  • Seven years’ experience working in a business environment with responsibilities in areas such as project management; grant management; strategic planning; budget and/or financial management; research; and process development.

  • Solid understanding of financial, budget, and business planning processes, as well as performance metrics, progress tracking and reporting.

  • Demonstrated knowledge and proficiency related to project management and the execution of all phases of the project process.

  • Advanced analytical and quantitative skills, with the ability to interpret, manage, and organize data for clarity and efficient access and usage.

  • Solid communication skills, both written and verbal, particularly a demonstrated proficiency in business writing. Must have the ability to translate complex information into clear, concise, and understandable documents.

  • Strong organization and time management skills. Must be able to manage and prioritize multiple concurrent projects, and work within tight deadlines.

  • Ability to work both independently and in a team environment.

  • A professional corporate presence with excellent interpersonal skills and the ability to interact

    effectively with staff at all levels, internal and external to CPB.

  • Demonstrated proficiency with MS Office.

Desired Qualifications:

  • Master’s Degree (preferably an MBA or similar) or equivalent experience in decision tools and management-focused analysis and reporting.

  • Knowledge of public broadcasting industry.

  • Experience in a nonprofit organization and/or grant-making experience.

For more information about CPB, our programs, and our mission, please visit our website at Please submit your cover letter, resume, and salary history to

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The Corporation for Public Broadcasting has a commitment to the principle of diversity. In that spirit, we welcome applications from all qualified individuals without regard to race, religion, creed, color, gender, sexual orientation, age, disability, marital status, veteran status, national origin, or status with regard to public assistance.