Apartment community concierge

Reston, VA
Apr 22, 2019
Apr 22, 2019
Accountant, IT
Full Time
Looking to start or progress your career in the apartment industry? We are currently seeking an Apartment Community Concierge associate to provide residents with high-quality service and experiences at an apartment community in Reston, VA! InterSolutions is a full-service staffing company specializing in the apartment industry. We offer our associates industry training, career coaching, and fair housing certification, and weekly pay. Becoming an associate of InterSolutions is an ideal way to start or progress your career in the apartment industry! Nearly a third of our associates are retained permanently by our clients. Essential Job Functions: Oversee the lobby and front desk area by answering phones and greeting guests and vendors Provide first-line customer service for all resident requests, issues, and work orders Follow up on all completed requests ensuring resident satisfaction Follow applicable emergency procedures and contact applicable public service response organization in case of an emergency Monitor all common areas ensuring proper upkeep and cleanliness One to two years of experience in a customer facing service role Exceptional customer service skills Excellent follow-up and follow through skills Ability to communicate effectively both in writing and verbally Ability to work independently with minimal supervision Basic computer knowledge including Microsoft Word, Outlook, Excel Ability to work day, weekend, and evening hours as required

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