CHENEGA TECHNICAL INNOVATIONS, LLC Company Job Title: VOIP Administrator Clearance: Background Check Location: Reston, VA Reports To: Program Manager FLSA Status: Exempt, Full Time, Regular Summary: The VOIP Administrator will support and manage a VoIP system, including installing and configuring VoIP related wiring and hardware. Duties and Responsibilities: Implements software changes and perform system management and configuration for all required locations. Manages, troubleshoots, updates and configures Call Manager software and hardware.Responsible for moves, adds, or changes (MAC) for telephones at the onsite locations.Installs and configures VoIP related wiring and hardware.Evaluates the network infrastructure (eg, VoIP, internet, intranet) and provide network improvement recommendations. Provide all the necessary documentation to the customer lead for submission to configuration management for documentation and perform approved improvements according to documentation.Maintains current knowledge of vendor upgrades and patches to the network component operating systems and firmware.Creates and review performance and capacity evaluation data and provide technical solutions for performance improvement, problem resolution, and problem prevention.Other duties as assigned Minimum Qualifications: (To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.) Bachelor's Degreee in Computer Science or related field or work experience.3 years' experience in network security solutions: Cisco ASA, or other firewall technologies. 5 years' experience in networking and voice communication systems, with at least 2 years' experience specifically with Cisco VOIP systems.Experience working with VLAN's, TCP/IP networking and routing, VOIP and Communications Services, Gigabit Ethernet switching, wired and wireless Ethernet networking. Experience in the design of VOIP systems consisting of several thousand users and multiple sites. Experience in writing and maintain accurate system documentation, system specifications, system requirements, project plans, presentations, correspondence, studies, reports, cost models and training materials. Knowledge, Skills and Abilities: Thorough knowledge of the principles and practices used in the design of LANs, WANs and VoIP systems. Must possess the skills required for project planning and management (eg, new system design, installations, upgrades) involving multiples sites. Must possess the ability to establish and maintain effective working relationships with customers served and associated support personnel. Ability to effectively explain complex technical concepts to both technical and non-technical personnel. Must be able to travel for up to 25%. Physical Demands: (The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.) While performing the duties of this Job, the employee is regularly required to sit and talk or hear. The employee is frequently required to walk; use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to stand; climb or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision. Work Environment: (The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.) The employee will normally work in a temperature-controlled office environment, with frequent exposure to electronic office equipment.During visits to areas of operations, may be exposed to extreme cold or hot weather conditions. Is occasionally exposed to fumes or airborne particles, toxic or caustic chemicals, and loud noise. Chenega Corporation and family of companies is an EOE. Equal Opportunity Employer/Veterans/Disabled Native preference under PL 93-638. We participate in the E-Verify Employment Verification Program.