RELOCATION AUTHORIZED:
Relocation expenses reimbursed No

KEY REQUIREMENTS:
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Must be a U.S. citizen and at least 16 years of age.

Requires a probationary period if the requirement has not been met.

Appointment to these positions may require a background investigation.

A writing sample may be required at time of interview.

Applicants must meet time-in-grade, time-after-competitive-appointment and qualifications requirements within 30 calendar days after the closing date of the vacancy to be eligible for consideration for selection.

Federal Employees Please Note: Your SF-50 must include enough information to be able to determine that time-in-grade requirements have been met and reflects your position title, pay plan/series/grade, tenure and the type of appointment (i.e. competitive/excepted). In some cases you may need to submit more than one SF-50.

Reference the "Required Documents" section for additional requirements.  

Minimum Qualifications: Applicants must have one year of specialized experience equivalent to at least the next lower grade level, GS-08, in the Federal Service. This specialized experience must have been in or related to the position, and have equipped the applicant with the particular knowledge, skills, and abilities needed to successfully perform the duties of the position. So, specialized experience is defined as the following:

• Demonstrated experience executing and coordinating day-to-day administrative support functions necessary to increase the effectiveness of an organization. Experience indicators at this level are as follows: providing telephone and receptionist services to both internal and external Office customers; following-up with staff to confirm Office commitments and/or assignments are met; receiving and managing incoming Office correspondences to include both drafting responses to routine inquiries and referring non-routine matters to appropriate contacts; reviewing and managing outgoing Office correspondences to confirm conformance with policy and procedural requirements, proper format, and clearances; managing Office business calendars including appointments, due dates, commitments, and similar obligations; and, locating and assembling information for Office reports, briefings, and/or conferences.

AND

In addition to meeting the specialized experience stated above, and per requirements for Office Automation positions, applicants must possess the proficiency of 40 words per minute typing speed based upon a 5-minute sample with three or fewer errors.

Education may not be substituted for experience at this level.

DOL seeks to attract and retain a high performing and diverse workforce in which employees’ differences are respected and valued to better meet the varying needs of the diverse customers we serve. DOL fosters a diverse and inclusive work environment that promotes collaboration, flexibility and fairness so that all individuals are able to participate and contribute to their full potential.

Federal Employees Please Note: Your SF-50 must include enough information to be able to determine that time-in-grade requirements have been met and reflects your position title, pay plan/series/grade, tenure and the type of appointment (i.e. competitive/excepted). In some cases you may need to submit more than one SF-50.

Refer to these links for more information: GENERAL INFORMATION, ADDITIONAL DOCUMENTATION, FORMER FEDERAL EMPLOYEES

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You will be evaluated for this job based on how well you meet the qualifications above.

Click here for Evaluation details. For Displaced Employees ONLY: if you meet the eligibility requirements for special priority selection under ICTAP/CTAP, you must be well-qualified for the position to receive consideration for special priority selection.  ICTAP/CTAP eligibles will be considered "well-qualified" if they attain at least a rating score of 85 in a numerical rating scheme. Be sure to review DOL Account Eligibility Questions #24 and 27 to reflect that you are applying as an ICTAP/CTAP eligible and submit supporting documentation.

Evaluation Factors (Competencies) - All qualified applicants will be evaluated on the following key competencies:

-Customer Service
-Interpersonal Skills                          
-Oral Communications
-Planning and Evaluating
-Self-Management
-Technology and Application Management
-Writing
- Administrative Technical

The information you provide may be verified by a review of your work experience and/or education, by checking references and through other means (ex. interview).  The examining Human Resources Office (HRO) makes the final determination concerning applicant ratings.  Your resume MUST provide sufficient information to substantiate your responses to the vacancy questions.  If not, the HRO may amend your responses to more accurately reflect the level of competency indicated by the content of your resume.  Your evaluation may also include a review by a Human Resources Specialist or panel and may include other assessments (ex. interview, panel review, written test, writing sample, etc.)

To preview questions please click here.

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Drug test required No