#CISCO CVP Developer - Chevy Chase, MD Chevy Chase, Maryland, United States . Information Technology Description Hi, Title: CISCO CVP Developer Location: Chevy Chase, MD Type: Full-Time / Contract to Hire Rate: $Open Requirement:. * Ability to coordinate with Business teams and identify potential enhancements to increase self-service IVR containment and decrease call center deflection rate * Ability to draft Roadmaps based on business requirements * Ability to code IVR applications solutions using Cisco Call Studio and ICM Microapps * Integrate IVR flows with Nuance speech recognition utilizing external grammars * Work closely with telecom and IT architecture teams to design and document technical solutions * Update technical specifications and other necessary technical documentation throughout the project's development life cycle * Fully test all code being released prior to application certification testing. Assist in resolving code defects. * Support business with answers to questions about IVR application logic * Work with Application Certification team in designing proper test scripts, reviewing defects, and finding test data Skills: Cisco UCCE framework knowledge, CVP IVR development, support and design skills Note: If interested please send your updated resume and include your rate requirement along with your contact details with a suitable time when we can reach you. If you know of anyone in your sphere of contacts, who would be a perfect match for this job then, we would appreciate if you can forward this posting to them with a copy to us. We look forward to hearing from you at the earliest! Ajith Kumar |Sourcing Expert TWO95 International Inc., ( (+1) 856 528 3312 Ext 1244* [email protected] https://www.linkedin.com/in/ajith-kumar-5b3229160/ www.two95intl.com 1101, N Kings Hwy, Suite #200 Cherry Hill ,NJ 08034. Apply for this job * Ability to coordinate with Business teams and identify potential enhancements to increase self-service IVR containment and decrease call center deflection rate * Ability to draft Roadmaps based on business requirements * Ability to code IVR applications solutions using Cisco Call Studio and ICM Microapps * Integrate IVR flows with Nuance speech recognition utilizing external grammars ( (+1) 856 528 3312 Ext 1244* [email protected] https://www.linkedin.com/in/ajith-kumar-5b3229160/ www.two95intl.com 1101, N Kings Hwy, Suite #200 Cherry Hill ,NJ 08034.