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Housekeeping Manager

Employer
Plamondon Hospitality Partners
Location
Fulton, MD
Closing date
Apr 18, 2019

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The Housekeeping Manager is responsible for the oversight of daily shift operations in Housekeeping. Directs and works with associates to ensure guests rooms, public space and associate areas are clean and well maintained. Completes inspections and holds staff accountable for exceptional guest satisfaction.- Manages and assists in ensuring guest satisfaction and associate engagement while maintaining the operating budget.- Ensures guest room status is communicated to the Front Desk in a timely and efficient manner.- Inspects guestrooms on a daily basis.- Obtains list of rooms to be cleaned immediately and list of prospective check-outs to prepare work assignments.- Inventories stock to ensure adequate supplies.- Supports and supervises an effective inspection program for all guests' rooms and public space.- Ensures all associates have proper supplies, equipment, and uniforms.- Provides job training to all new staff and follows-up with additional training as necessary.- Demonstrates leadership skills within the company by motivating staff to deliver exceptional guest satisfaction.- Demonstrates ability to successfully promote and enforce company policies, procedures, ideas and concepts.- Enforces policies and procedures and documents associates when necessary.- Prepare schedules based on productivity and business need.- Interview potential applicants, perform reference checks, and extend job offers to qualified applicants to fill vacancies in the housekeeping department.

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