Senior Health Information Specialist

Location
Gaithersburg, MD
Posted
Apr 18, 2019
Closes
Jun 24, 2019
Ref
221257
Function
Accountant, Finance
Industry
Healthcare
Hours
Full Time
Job Summary/Company:

Sparks Group has partnered with a well-known Consulting Group in Montgomery County. They are looking for a Senior Information Specialist to join their team. This role involves in-depth health communication work, leadership opportunities, and direct client interactions. The Specialist will remain current on the most accurate and up-to-date health information within the guidelines set by the Contracting Agency. As a supervisor, the Senior Health Information Specialist will seek opportunities to assist other staff in the completion of their activities, and facilitate activities in team-oriented settings by sharing information and suggestions with other team members.

RESPONSIBILITIES:

§ Assists junior level staff in performing searches of online, print, and technical resources on health issues related to the Contracting Agency's areas of concern. This includes performing in-depth information research on unique health topics and diseases, then delivering the responses by phone or in writing.

§ Plays a lead role in developing appropriate, accurate responses to public inquiries as well as being the final reviewer for junior staff.

§ Works with SCG's management to identify training needs for staff, develop training and mentoring programs to address those needs, and carry out such programs as required.

§ Helps develop inquiry response training materials and policy and procedures manuals to support the Contracting Agency's public inquiry needs.

§ Works with SCG's management to identify and maintain resource and referral information and material relevant to the Contracting Agency's areas of concern.

§ Establishes collaborative relationships with staff from the Contracting Agency in support of the daily operations of the Inquiry Response Center.

§ Learns software systems and phone system used in the Inquiry Response Center and trains junior staff on those systems.

EDUCATION:

• A 4-year college degree in a relevant field of study, such as nursing, health sciences, public health, or health communications, is preferred.

QUALIFICATIONS:

• Five (5) years or more experience in health projects and/or health information service programs with demonstrated research and inquiry response skills; a thorough knowledge of Government health information resources; familiarity with medical textbooks and other health resources.

• Demonstrated ability to perform complex searches for health information on the Web and adequately assess the appropriateness and reliability of the results.

• Excellent oral and written skills.

• Experience in providing quality customer service.

• Problem solving skills.

• Strong attention to detail and organizational skills.

• Experience and familiarity with management and leadership principles.

Qualified candidates should send their resume AND call Sparks Group for additional details. Please note, resume must include a valid email address in order to be considered. We look forward to discussing your background, your current job search, and your potential career path with Sparks Group!

Sparks Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, pregnancy, citizenship, family status, genetic information, disability, or protect veteran status.

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