Reports to: Chief Operating OfficerWork Location: Rockville, MD (USA)Classification: Full-timeOffice Hours: 9:00 am - 5:00 pm ET, Monday - FridayStart Date: Position available immediatelyWho We AreEcrion Software, based in Rockville, MD, provides innovative Customer Communications Management (CCM) solutions designed to help organizations better engage with their customers. Visit to learn more.Who You AreEcrion Software is looking for an Implementation Consultant with strong organization, communication, and technical skills that can help translate complex customer business requirements into viable business solutions. We need an enthusiastic individual who can juggle multiple competing projects and priorities while still delivering based on fast-paced timelines, all while providing unparalleled customer success. ResponsibilitiesThe successful candidate will work directly with clients to execute on the project tasks. You will be asked to install the solution, perform business process analysis, define integrations, perform technical testing and troubleshooting, and provide technical training. All of these tasks will help to provide a foundation for the customer to achieve success post-implementation. On occasion, you will be asked to participate in pre-sales initiatives to provide technical support for opportunities.Required Skills and Experience. Excellent writing and communication skills (English). Ability to speak or train in front of audiences. Fast learner. Willing, able and eligible to travel both domestically and internationally (up to 70% travel). Must be collaborative and a team player . Ability to translate business requirements into business solutions. Experience with Enterprise Deployment. XPath, XSL knowledge . XML, XSLT, HTML, CSS knowledge . SQL knowledge. A software programming background, possessing a thorough understanding of web and API technologies Education and Proficiencies. Bachelor's degree in a relevant field or equivalent work experience with implementing software technology . Technical or software training experience delivered in a traditional classroom (preferred)ApplyingInterested and qualified applicants should reply to this post by submitting a cover letter and current resume/CV for immediate review and consideration. All applications are kept in confidence. No phone solicitations or walk-ins accepted. Principals only. Ecrion Software encourages and embraces diversity. Equal Opportunity Employer.