Manager of Patient Accounts

Location
Chesapeake, VA
Salary
Competitive
Posted
Mar 07, 2019
Closes
Mar 07, 2019
Ref
121473BR
Function
Management
Industry
Healthcare
Hours
Full Time
Qualifications

Education Level
High School Grad or Equivalent

Experience
Required: Accounts Receivable - 10 years, Collection Management - 10 years

Preferred: None, unless noted in the "Other" section below

License
None, unless noted in the "Other" section below

Skills
Required: Communication, Complex Problem Solving, Mgmt of Staff Resources, Social Perceptiveness, Time Management

Preferred: None, unless noted in the "Other" section below

Sentara Healthcare is accepting applications for a Manager, Patient Accounts to work Full Time Days at our Battlefield Corporate Center in Chesapeake, VA.

Required: 10 years experience Accounts Receivable; 10 years Collection Management.

The Manager of Patient Accounting is responsible for the planning, procedures and implementation of all functions related to the financial aspects of Patient Accounting including patient collections, customer service, financial assistance, and legal collections. The Manager will oversee the customer service contact center for the hospital. In this fast paced work environment the Manager will be responsible for setting team member productivity standards and delivering on established contact center benchmarks for quality, time to answer, call abandonment rates, patient collections, and overall service levels. The Manager of Patient Accounting is responsible for corporate compliance related to all patient collection and financial assistance activities and procedures.

Hours: Day shift, Full Time

Location: Chesapeake, VA - Battlefield Corporate Center

Other
Bachelor's degree preferred. Experience as a Patient Accounting Manager preferred. May require to travel.

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