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Customer Order Specialist

Employer
Sparks Group
Location
Ashburn, VA
Closing date
Apr 5, 2019

View more

Industry
Other
Function
Administrative, Other
Hours
Full Time

Job Details

Job Summary/Company: A leading aviation innovator in Ashburn, VA is seeking a Customer Order Specialist to respond to customer inquiries regarding spare parts for aircraft and availability of parts for competitor aircraft. This individual will work with various organizations in providing customer service and product support. Apply now or call 703-620-6444!

Responsibilities:
  • Participate in and contribute to a high performing customer service and a cross functional Customer Account Support Team
  • Build and maintain solid customer relationships by understanding customer needs, proactive communication, positive customer service, and engagement
  • Handle customer quotations and questions pertaining to products
  • Utilize SAP as well as other portals for documentation
  • Handle customer claims including timely handling of returned/ rejected goods from customers
Qualifications/Background Profile:
  • 2-3 years of customer service experience in a fast-paced environment.
  • Experience in an aviation or military support environment is preferred.
  • Experience with SAP is preferred or in other integrated business systems
  • Individuals who are self motivated and detail oriented are preferred.

Qualified candidates should send their resume AND call Sparks Group for additional details. Please note, resume must include a valid email address in order to be considered. We look forward to discussing your background, your current job search, and your potential career path with Sparks Group!

Sparks Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, pregnancy, citizenship, family status, genetic information, disability, or protect veteran status.

Company

Bringing the Best People and the Best Companies Together Since 1970.

Sparks Group (formerly SPARKS, Sparks IT Solutions, and Sparks Personnel) is the Washington DC Area's leading temporary staffing and full-time recruiting services provider. Whether you are seeking your next opportunity or looking to add talent, Sparks Group is the ideal partner for you! Each of our four divisions (Sparks Office, Sparks Accounting & Finance, Sparks IT, and Sparks Creative) specializes in placing professionals in temporary/contract, temporary-to-full-time, and full-time roles across a diverse array of staffing categories, positions and levels including: office/administrative, customer service, human resources and talent acquisition, legal support, government and cleared personnel, mortgage/banking, accounting and finance, contracts and procurement, information technology and creative/marketing.

Sparks Group brings over four decades of experience placing professionals in challenging and rewarding positions at many of the area’s most prestigious organizations. Our primary focus is presenting opportunities that match each candidate’s skill-sets, experience levels, career objectives, and growth needs. Sparks Group has regularly ranked as one of the top US staffing and recruiting firms having been named to Inavero’s Best of Staffing Lists® for Client and Employee Satisfaction (2012-2017). Additionally, Sparks Group is proud to have been recently selected for other awards Staffing Industry Analysts’ 2017 Best Staffing Firms to Work For, Washington Business Journal Best Places to Work (2017), the Washington Post’s Top Workplaces® List (2017, 2014), Forbes® Best Professional Recruiting Firms (2017), and the National Capital Business Ethics Award.

Company info
Website
Telephone
3012792300
Location
700 King Farm Blvd.
Suite 100
Rockville
MD
20850-5736
US

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