Store Leader

Employer
Royal Farms
Location
Fallston, MD
Posted
Apr 14, 2019
Closes
Apr 14, 2019
Ref
48633831
Function
Management
Industry
Other
Hours
Full Time
The primary purpose of the Store Leader position is to profitably lead the daily operations of a Royal Farms store. The ideal candidate for the Royal Farms team would be a person who would create a positive store culture by treating employees fairly and with respect. Additionally, they would be self-motivated, dependable, and able to work effectively in a fast-paced environment while maintaining 100% total customer focus and operational excellence.Duties and responsibilitiesEnsure every customer receives outstanding service by providing a friendly environment (greeting and acknowledging customers, maintaining outstanding standards, product knowledge, and all other components of customer service)Adhere to the execution of established Royal Farms rules, policies, procedures, and systemsSupport and follow all safety and loss prevention initiativesAssemble an effective retail team through recruiting, training and development, and timely performance feedbackImplement a strategy to maintain operational excellence and consistency in store cleanliness, food safety, merchandising, and "just-in-time" replenishmentMonitor and analyze business processes and results to profitably achieve Royal Farms goalsAdhere to company policy for checking in external and internal vendors Ensure the proper execution of all Royal Farms marketing programsConnect with the community in which we operate to establish positive relationshipsProvide leadership to their retail team members that ensures a pleasant customer service experienceConduct meetings with retail team members and encourage on-going open communication, feedback and follow-up Resolution oriented in all Employee Relations (ER) activitiesEnsure the compliance of Royal Farms' policies, procedures, and systems (people, safety, assets, cash, etc.)Complete other tasks as assigned

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