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Remote Sales and Customer Service Representative

Employer
VirtualVocations
Location
Alexandria, VA
Closing date
Apr 15, 2019

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Industry
Other
Function
Customer Service, Sales
Hours
Full Time
Career Level
Experienced (Non-Manager)
A customer service outsourcing company is seeking a Remote Sales and Customer Service Representative.Core Responsibilities Include: Identifying and resolving problemsProviding personalized customer service through phone, email and/or live chat supportProviding a consultative sales approach regarding various optionsQualifications for this position include:Ability to install and uninstall applicationsHaving achieved a satisfactory level of technical skill or knowledgeAt least 1 to 2 years of experience in a high-volume, customer-service roleAbility to download products and applications using various browsersResiliency in adapting to a variety of situations and individualsProficient data-entry skills

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