Deputy Director Community Services Board / Administrative Operations

Fairfax, Virginia
$100,397.23 - $167,327.69 Annually
Apr 13, 2019
May 11, 2019
Full Time
Job Announcement

The Deputy Director of Administrative Operations is responsible for business operations, administration, and strategy for the largest publicly funded behavioral health and developmental agency with a budget of approximately $180 million. Reporting to the Executive Director, the Deputy Director of Administrative Operations is responsible for providing leadership of day-to-day non-clinical operations. Working closely with CSB Executive leadership this individual will spearhead healthcare administration duties and close linkages with managed care organizations. Maximizes functionality and efficiency of informatics, ensures efficient operations between clinical and business services at the CSB, and works closely with Fairfax County's Department of Management and Budget (DMB) and the state Department of Behavioral Health and Disability Services (DBHDS). The Deputy Director of Administrative Operations ensures efficient and effective use of local and state resources, and plans for future business operations and service delivery needs. The Deputy Director of Administrative Operations will:
  • Oversee, plan, and direct the overall business/administrative operations of the agency.
  • Manage facilitation and implementation of the agency's strategic plans and initiatives in cooperation with various stakeholders, particularly with the 16-member agency Board.
  • Assist the Executive Director with development of policies, procedures, processes and best practices in support of strategic planning and resource development
  • Work closely with managed care organizations and the CSB revenue cycle team to maximize 3rd party reimbursement.
  • Serve as directed as the CSB's liaison with community groups, other county departments, and state and other health and human services organization as appropriate.
  • Oversee and ensure that effective health care compliance procedures, processes, and risk mitigation measures are instituted in conjunction with the agency's Compliance Officer.
  • Develop policy and planning for key administrative functions such as information technology, budget, finance and billing, procurement, contracts and grants management, human resources, business process improvement and administrative support services, facilities, safety and disaster planning, and administrative coordination and support across all departments and business lines of the agency.

For more detailed information about the County and agency, please to click here to read our brochure and watch our video " CSB: Making a Difference in Our Community ".

Illustrative Duties

Ensures that programs and business operations comply with Federal, State and County laws and regulations, accreditation standards, and third party payer requirements;
Ensures development and implementation of public-private partnerships to meet the needs of residents for mental health, intellectual/developmental disability, and alcohol and drug services, and oversees contractual services;
Ensures the integration of intake, service delivery, and information systems development while working with the Department of Administration for Human Services,
Collaborates with the Executive Director and the Senior Leadership Team, to include the DAHS Senior Financial Officer, in the development of the agency's budget and contributes vital data and expertise regarding critical needs, funding strategies and opportunities;
Works with the DAHS HR Manager to examine and anticipate workforce needs and develop detailed plans and strategies, utilizing the county's workforce planning process in concert with DHR, DAHS, and the Department of Management and Budget;
Responsible for implementation and refinement of the performance management system for CSB staff and oversight of recruitment and retention of a qualified workforce;
Evaluates the effectiveness, efficiency, and customer satisfaction with service delivery system.

Required Knowledge Skills and Abilities

Extensive knowledge of public administrative principles, management methods and practices to include governmental budgeting, human resources, financial management, grants and contracts, and health care and business operations;
Knowledge of strategic planning and project management;
Ability to discuss complex technical and administrative issues, develop feasible alternatives and explain options to the Board, staff and the general public;
Ability to direct and coordinate the activities of a large organization with many diverse functions and programs.

Employment Standards

Any combination of education and experience equivalent to the following: graduation from an accredited college or university with a master's degree in public health, business administration, or public healthcare administration; plus seven years of increasing responsible managerial, administrative and operational experience in the oversight and/or development of health care policy, administration of health services or integrated local government operations, including at least two years of significant responsibility for one or more of the following: human resources, business office or practice management administration, or finance and budget administration.

The appointee to this position will be required to complete a criminal background check, a Child Protective Services Registry, credit check, and sanction screening to the satisfaction of the employer. A TB screening upon hire and annually thereafter. Requires a National Provider Identifier.

Experience in an executive leadership role overseeing business operations, strategic planning, informatics, human resources, finance and budget administration, and health care compliance. Experience working with managed care organizations. Knowledge and experience leading a business operations team in a behavioral or primary healthcare setting.

Ability to: attend meetings at various locations and make presentations to county staff and community; communicate clearly, both orally and in writing; and use keyboard driven equipment. All duties performed with or without reasonable accommodations.

Panel interview; may include written exercise.

It is the policy of Fairfax County Government to prohibit discrimination on the basis of race, sex, color, national origin, religion, age, veteran status, political affiliation, genetics, or disability in the recruitment, selection, and hiring of its workforce.

Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act. Contact 703-324-4900 for assistance. TTY 703-222-7314 . EEO/AA/TTY.

Similar jobs