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Claims Specialist Ii

Employer
Fairfax County Government
Location
Fairfax, Virginia
Salary
$58,451.95 - $97,420.54 Annually
Closing date
Apr 13, 2019

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Industry
Insurance
Function
Administrative
Hours
Full Time
Career Level
Experienced (Non-Manager)
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Job Details

Job Announcement

Handles automobile liability, bodily injury, general liability, subrogation and first party property damage claims for Fairfax County Government's in-house claims management program. Investigates and determines liability, completes onsite investigations and substantiates all aspects of each claim. Works closely with the County Attorney on claims in litigation. As a member of the Risk Management Division's team, participates in strategic planning and establishment of program goals and objectives. Provides training to county agencies and employees on claims related matters. Works closely with the county's third party administrator on workers' compensation claims. This position reports directly to the Claims Manager.

NOTE: The salary offer for this position will not exceed the mid-point of the advertised salary range.

Illustrative Duties

  • Reviews all claim recommendations;
  • Performs analysis and adjusting of special claims and complaints;
  • Monitors and reports on production and quality assurance (audits);
  • Monitors internal/external customer service claim questions/concerns;
  • Provides oversight and direction for the care of seriously injured employees;
  • Administers procedures for reserving, recording and analyzing claims;
  • Provides technical direction to Claims Specialists;
  • Oversees the claims workflow;
  • Provides oversight of the rehabilitation process and maintains effective working relationship with agencies to expedite the return of disabled employees covered by workers' compensation to maximum function.


Required Knowledge Skills and Abilities

  • Knowledge of the mission, goals, and objectives of claims management;
  • Knowledge of the principles, practices and techniques relating to claims management;
  • Ability to perform a variety of increasingly complex work in areas relating to claims management;
  • Ability to identify possible solutions for solving business problems;
  • Ability to communicate effectively orally and in writing;
  • Ability to use word processing, spreadsheet, and presentation software to prepare documents and to store, manipulate, analyze and present information;
  • Ability to train and supervise staff.


Employment Standards

MINIMUM QUALIFICATIONS:
Any combination of education, experience, and training equivalent to the following: graduation from an accredited four-year college or university with a bachelor's degree in the field related to insurance, claims management, finance, business administration, or other related field; plus two years of complex claims professional work experience.

CERTIFICATES AND LICENSES REQUIRED:

Valid driver's license required upon hire.

PREFERRED QUALIFICATIONS:
  • Designation and/or an Associated in Claims (AIC) Designation.
  • Knowledge of Virginia Workers' compensation ad tort liability laws.
  • Strong knowledge of claims investigation techniques.
  • Strong analytical and problem solving skills.
  • Excellent oral and written communications skills.
  • Strong customer service experience.
  • Ability to multi-task, manage priorities and adapt to a fluid work environment.
  • Multi-line claim handling experience.
  • Demonstrated experience overseeing the work of staff within a claims or risk management program.

NECESSARY SPECIAL REQUIREMENTS:

The appointee to the position must satisfactorily complete a criminal background check, a credit check, and a driving record check as a condition of hiring and periodically thereafter, as determined by the agency director.

PHYSICAL REQUIREMENTS:
Job is generally sedentary in nature, however, visual acuity is required to read data on computer monitor. Ability to operate keyboard driving equipment. Ability to to communicate with others. Ability to drive. May be required to lift up to 15 pounds (all duties). All duties performed with or without reasonable accommodations.

SELECTION PROCEDURE:
Panel interview.

It is the policy of Fairfax County Government to prohibit discrimination on the basis of race, sex, color, national origin, religion, age, veteran status, political affiliation, genetics, or disability in the recruitment, selection, and hiring of its workforce.

Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act. Contact 703-324-4900 for assistance. TTY 703-222-7314 . EEO/AA/TTY.

Company

Fairfax County, Virginia is a diverse and thriving urban county. As the most populous jurisdiction in both Virginia and the Washington metropolitan area, the County's population exceeds that of seven states. The median household income of Fairfax County is one of the highest in the nation and over half of its adult residents have four-year college degrees or more educational attainment. Fairfax County also is home to an extensive commercial office market and is a major employment center.

Fairfax County Government is a great place to work, with a variety of jobs in different fields, great benefits, and an enjoyable working environment. We serve nearly one million residents in one of the largest counties in the country. Our talented employees have established Fairfax County as a leader in nearly every facet of public service and have won national recognition as innovators in local government.The size of Fairfax County government and the diversity of services it provides to citizens allows opportunities for personal growth and development, without ever having to change employers. In addition to pay, Fairfax County Government provides an employee benefits package worth approximately 25% of your salary in additional compensation. This package of benefits consists of programs designed to protect you and your family during your employment with the county and into your retirement years.


BENEFITS INCLUDE:
Health Insurance
Dental Insurance
Group Term Life Insurance
Contributory Retirement Plan
Deferred Compensation
Flexible Spending Account Programs
Long Term Disability Insurance
Long Term Care Plan
Tuition Assistance Program
Employees' Child Care Center
Virginia College Savings Plans

Fairfax County's Application Process: Fairfax County uses an online application process called NEOGOV at www.fairfaxcounty.gov/jobsfor nearly all positions.

Applicants who need assistance with the online application process are welcome to come to the Application Center at Fairfax County's HR Central where staff will be happy to work with you to establish an account and get your resume into the system. HR Central is located in the Government Center at 12000 Government Center Parkway, Suite 270, Fairfax, VA, and is open Monday through Friday, 8:00 a.m. to 4:30 p.m. Or call 703-222-5872 for more information.

For more information on applying, please click here - https://www.governmentjobs.com/home/applicationguide.

Company info
Website
Location
12000 Government Center Parkway
Suite 270
 Fairfax
VA
22035-0034
US
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