TRAVEL REQUIRED:

Occasional travel - 1-5 Travel Nights Per Month

RELOCATION AUTHORIZED:
Relocation expenses reimbursed No

KEY REQUIREMENTS:
Help

Please refer to "Conditions of Employment."

Click "Print Preview" to review the entire announcement before applying.

Must be a U.S. Citizen or National

.

You must meet one or more of the following basic requirements by the closing date of this announcement.
 
GS-12 LEVEL: You must have 1 year of specialized experience at the level of difficulty and responsibility equivalent to the GS-11 grade level in the Federal service.  Specialized experience for this positions includes:  Knowledge of analytical methods and procedures sufficient to conduct research and provide advice/recommendations on the application and integration of Internet services;  Knowledge of the assigned organization sufficient to work programs and processes, consult and coordinate with appropriate experts, and ensure that website development meets the information needs of the customer;  and, Knowledge of website development sufficient to discuss and work problems with appropriate experts, understand and interpret policies and procedures governing the planning and delivery of Web products, and to provide advice, guidance, and recommendations on issues affecting Web design. In addition to the above your experience must include participating in the audit of website content and creating plans for future content based on user needs and business goals. Experience providing digital strategy, producing analysis and trends on online activities to identify needs and opportunities, to increase brand awareness and seek opportunities for growth and change. You must have experience introducing new concepts and strategies that improve or revise the way an organization uses digital technologies. Experience collaborating on Website content and design to present information in a comprehensive, user friendly manner. Experience analyzing online trends, design, user experience, and technology concepts to plan for short and long-term improvements.

GS-13 LEVEL:  You must have 1 year of specialized experience at the level of difficulty and responsibility equivalent to the GS-12 grade level in the Federal service. Specialized experience for this positions includes:  Knowledge of analytical methods and procedures sufficient to conduct research and provide advice/recommendations on the application and integration of Internet services;  Knowledge of the assigned organization sufficient to work programs and processes, consult and coordinate with appropriate experts, and ensure that website development meets the information needs of the customer;   Knowledge of website development sufficient to discuss and work problems with appropriate experts, understand and interpret policies and procedures governing the planning and delivery of Web products, and to provide advice, guidance, and recommendations on critical issues affecting Web design; Ability to communicate effectively, both orally and in writing to articulate findings and recommendations and to prepare reports and assessments for management; Ability to develop technical content for the Web; and Knowledge of industry best practices for managing Web projects that provide transaction support or interactive capabilities to users and an understanding of effective User Experience principles. In addition to the above your experience must include leading the audit of website content and creating plans for future content based on user needs and business goals. Experience providing oversight for digital strategy, producing analysis and trends on Agency or enterprise online activities to identify needs and opportunities, to increase brand awareness and seek opportunities for growth and change. You must have experience introducing and implementing new concepts and strategies that improve or revise the way an organization uses digital technologies. Experience collaborating with geographically dispersed stakeholders on Website content and design to present information in a comprehensive, user friendly manner. Experience analyzing online trends, design, user experience, and technology concepts to provide oversight for short and long-term planning.
- The experience may have been gained in either the public or private sector or VolunteerService. One year of experience refers to full-time work; part-time work is considered on a prorated basis.
- To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume.

7 Positions are located in the Office of Online Services Division at 5000 Ellin Road, Lanham, MD 20706 (MD0278) or 1220 SW 3rd Ave. Portland, OR 97204 (OR0043)

Read more

You will be evaluated for this job based on how well you meet the qualifications above.

Your application includes your resume, responses to the online questions, and required supporting documents. Please be sure that your resume includes detailed information to support your qualifications for this position; failure to provide sufficient evidence in your resume may result in a “not qualified” determination.

Rating: Your application will be evaluated in the following areas: Oral Communications, Writing, Technical Knowledge, Project Management, and Planning and Organization. Category rating will be used to rank and select eligible candidates. If qualified, you will be assigned to one of three quality level categories, (i.e., A = Superior, B = Highly Qualified, C= Qualified) depending on your responses to the online questions, regarding your experience, education, and training related to this position. Your rating may be lowered if your responses to the online questions are not supported by the education and/or experience described in your application.

Veterans' preference is applied after applicants are assessed. Preference-eligibles will be listed at the top of their assigned category and considered before non-preference-eligibles in that category. Qualified preference-eligibles with a compensable service-connected disability of 10% or more will be listed at the top of the highest category.

Referral: If you are among the top qualified candidates, your application may be referred to a selecting official for consideration. You may be required to participate in a selection interview (telephonic and/or in person at the discretion of the Selecting Official in accordance with hiring polices). We will not reimburse costs related to the interview such as travel to and from the interview site.

If you are a displaced or surplus Federal employee (eligible for the Career Transition Assistance Plan (CTAP)/Interagency Career Transition Assistance Plan (ICTAP), you must receive a rating of category B or better to be rated as “well qualified" to receive special selection priority.   

To preview questions please click here.

Read more Security clearance Not Required

Drug test required No