Library Associate (central Library)

Arlington, Virginia
$44,886.40 - $77,771.20 Annually
Apr 12, 2019
Apr 12, 2019
Full Time
Position Information

Arlington County's Department of Libraries is seeking a full-time Library Associate to provide technical assistance to library patrons and professional library staff with a special emphasis on inter-library loan and Talking Books services. This position serves as a resource specialist in the use of library materials and systems in defined specialized subject areas. Associates provide general reference assistance at the Central Library Information Desk and similar desks and train others using specialized library computer programs and technologies. This position offers the opportunity to make a major contribution to library-wide services such as interlibrary loan, Talking Books, and other services for special populations such as senior adults and those with disabilities, and will also be responsible for assisting customers and performing a variety of tasks to ensure the successful operation of a public library with a diverse population, including people with limited English skills. In addition, this position acts as a liaison between the Arlington Public Library and National Library Service for the Blind and Physically Handicapped.

Specific duties include:
  • Providing customer service assistance to patrons in general reference, readers' advisory, and circulation in person at a service desk, by telephone, or by email;
  • Resolving complaints and issues, and generally assisting with customers who may have issues navigating Library resources or policies;
  • Assisting patrons with basic troubleshooting of common software products, operating systems, browsers and other technologies associated with library services (including handheld devices, e-readers, laptops, tablets, etc.);
  • Assisting, instructing, training, and monitoring patrons in the use of library resources and specialized equipment, including Talking Books materials;
  • Planning and executing programs for adults, in collaboration with adult services librarians;
  • Participating in the maintenance of the library collections;
  • Maintaining familiarity with selected library research materials and specialized subject areas;
  • Preparing reports related to specialized subject matter area; and
  • Supervising library assistants and volunteers.

Selection Criteria

Minimum: Bachelor's degree in Library Science or related field plus one year of experience in library procedures that include the following:
  • Community outreach to promote the library and its services;
  • Developing a variety of programs for special populations; and
  • Selection/maintenance of library collections.
Substitution: Additional qualifying related experience may be substituted for the education requirement on a year-for-year basis. A Master's degree in Library Science or Library and Information Science may substitute for the one year of experience in library procedures.

Desirable: Preference may be given to candidates with experience in one or more of the following:
  • Providing support to interlibrary loan operations in a library;
  • Providing support to Talking Books patrons;
  • Teaching/training, especially in the area of technology; and/or
  • Providing reference or reader's advisory services.

Additional Information

Work hours: Actual work schedule will be determined upon appointment based on the needs of the work location. The employee will be assigned to one of the Arlington Library locations and assignments may change over time depending on need. The current vacancy is at the Central Library.

Please complete each section of the application. A resume may be attached; however, it will not substitute for the completed application. Incomplete applications will not be considered.

Arlington County Government employee benefits depend on whether a position is permanent, the number of hours worked, and the number of months the position is scheduled.

Specific information on benefits and conditions of employment can be found on the Arlington County Human Resources Department website:

Permanent, Full-Time Appointments
All jobs are permanent, full-time appointments unless otherwise stated in the announcement. The following benefits are available:

Paid Leave : Vacation leave is earned at the rate of four hours biweekly. Leave accrual increases every three years until eight hours of leave are earned biweekly for twelve or more years of service. Sick leave is earned at the rate of four hours biweekly. There are eleven paid holidays each year.

Health and Dental Insurance : Three group health insurance plans are offered - a network open access plan, a point-of-service plan, and a health maintenance organization. A group dental insurance plan is also offered. The County pays a significant portion of the premium for these plans for employees and their dependents. A discount vision plan is provided for eye care needs.

Life Insurance : A group term policy of basic life insurance is provided at no cost to employees. The benefit is one times annual salary. Additional life insurance is available with rates based on the employee's age and smoker/non-smoker status.

Retirement : The County offers three vehicles to help you prepare for retirement: a defined benefit plan, a defined contribution plan (401(a)), and a deferred compensation plan (457). The defined benefit plan provides a monthly retirement benefit based on your final average salary and years of service with the County. You contribute a portion of your salary on a pre-tax basis to this plan. General employees contribute 4% of pay; uniformed public safety employees contribute 7.5% of pay. Employees become vested in the plan at five years of service. The County also contributes to this plan.

For general employees, the County also contributes 4.2% of pay to a defined contribution plan (401(a)) . The County also matches your 457 contribution, up to $20 per pay period, in this plan. The 457 deferred compensation plan allows you to set aside money on either a pre-tax (457b) or post-tax (457 Roth) basis up to the IRS annual limit. New employees are automatically enrolled with a pre-tax contribution equal to 2% of your base pay.

Other Benefits: The County also offers health, dependent care, and parking flexible spending accounts; long-term care insurance; tuition assistance; transit and walk/bike to work subsidies; a college savings plan; wellness programs; training opportunities; and a variety of other employee benefits.

Permanent, Part-Time Appointments:
Part time employees who work ten or more hours per week receive paid leave and benefits in proportion to the number of hours worked per week.

Limited Term Appointments:
Benefits are the same as permanent appointments except that the employees do not achieve permanent status.

Temporary Regular Appointments:
Temporary regular employees who work 30 hours or more per week are eligible for health, dental, and basic life insurance as described above. They are also eligible for vacation, sick leave, and paid holidays.

Temporary Seasonal and Occasional Appointments:
Temporary employees who work on a seasonal basis or variable hours receive sick leave, but do not normally receive other paid leave or benefits. Exceptions are noted in individual announcements.


Please indicate your highest level of education:
  • High school or GED
  • Some college
  • AA or 60 semester hours
  • Bachelor's in Library Science or related field
  • Bachelor's in unrelated field
  • Master's in Library Science or Library and Information Science
  • None of the above


Please describe in detail your experience in library procedures that include the following:
  • Community outreach to promote the library and its services;
  • Developing a variety of programs for special populations; and
  • Selection/maintenance of library collections


Please indicate if you have experience with the following (check all that apply and be sure the detail of this experience is reflected on your application):
  • Providing support to interlibrary loan operations in a library
  • Providing support to Talking Books patrons
  • Teaching/training, especially in the area of technology
  • Providing reference or reader's advisory services
  • None of the above

Required Question

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