Emergency Communications Watch Officer

Location
Arlington, Virginia
Salary
$56,243.00 - $85,904.00 Annually
Posted
Apr 12, 2019
Closes
Apr 12, 2019
Ref
5023-19B-CEM-BL
Function
Communications
Industry
Healthcare
Hours
Full Time
Position Information

Arlington County's Department of Public Safety Communications and Emergency Management (PSCEM) is looking to fill a Watch Officer position. The Watch Officer manages the collection and dissemination of information to inform the appropriate County Leadership (including the Public Safety Command Staff) of potential and actual risks, threats and ongoing incidents that may have operational consequences. This position provides effective situational awareness via timely and accurate notification of significant events that impact the citizens, visitors, and employees of Arlington County. Additionally, the Watch Officer is responsible for managing the Employee and Public Alerting System utilized by the County.

Specific duties include:
  • Monitoring emergency and non-emergency communications from multiple sources and sending notifications using multiple alerting systems to include the Fire Mutual Aid Radio System (FMARS), Police Mutual Aid Radio Systems (PMARS), National Warning System (NAWAS), Computer Aided Dispatch systems (CAD), local and national media, and other local, state, and federal systems;
  • Collecting and assessing the need to disseminate information based on the operational impact to the County from a variety of sources, data feeds, and contacts;
  • Recognizing and analyzing impact of incidents and assisting the Emergency Management department with coordinating and deploying the County's emergency response and department's social media accounts;
  • Reviewing, recommending, and implementing standard operational policies, procedures and guidelines to support emergency preparedness;
  • Establishing and maintaining effective relationships with customers representing a variety of socioeconomic and cultural groups;
  • Operating, maintaining, and troubleshooting Watch Desk-related equipment (i.e., traffic camera software, multiple computers, radios, WebEOC, Everbridge, etc.);
  • Composing emails, memorandums, narrative reports and notifications to facilitate emergency response, record keeping, data collection and analysis;
  • Researching, developing, and maintaining operational procedures and guidelines for situational awareness;
  • Maintaining close working relationship with Police and Fire Department leadership to assist during emergency situations and planned large scale events; and
  • Attending and participating in meetings, conferences, trainings, and jurisdictional and regional exercises.


Selection Criteria

Minimum: High School Diploma or equivalent, plus experience in public safety, emergency management or other directly related field that includes experience using a variety of tools to facilitate emergency notifications, record keeping, data collection and analysis.

Desirable: Preference may be given to candidates with one or more of the following:
  • Considerable knowledge of emergency management technologies supporting Watch Desk operational activities to include WebEOC, NAWAS, and/or Emnet IPAWS;
  • Knowledge of law enforcement and fire/EMS terminology and radio communications, techniques and procedures as they relate to dispatch activities;
  • Experience working in Public Safety under stressful conditions making critical decisions using sound judgment;
  • National Incident Management Systems (NIMS) certifications (100, 200, 700, 800); and/or
  • Experience using CAD, VCIN, radios, emergency alerting systems, social media, and other public safety and emergency management systems.


Special Requirements

Click here to download the background packet (Only those invited for interview)
1) Applicants invited to participate in the interview process must download and bring the completed background packet with them to their interview (including documents which require notary signature).

2) Applicants must be able to pass a comprehensive background check and polygraph examination.

3) Applicants must be able to obtain a Virginia Criminal Information Network (VCIN) Operator Level C certification.

4) Applicants must possess or obtain National Incident Management Systems (NIMS) certifications (100, 200, 700, and 800) within three months of employment.

Additional Information

This employee will work on any one of the three assigned 10-hour shifts and must be available to respond in emergency situations. Exact work schedule is based upon the needs of the department and will be determined at time of hire. Employee must be available for call-back in emergencies and must be willing to work alternate shifts including nights, weekends and holidays.

Each section of the application must be completed. A resume may be attached; however, it will not substitute for the completed application. Your responses to the supplemental questionnaire are required for this position. Please do not give "see resume" as a response to the questions. Incomplete applications will not be considered.

Arlington County Government employee benefits depend on whether a position is permanent, the number of hours worked, and the number of months the position is scheduled.

Specific information on benefits and conditions of employment can be found on the Arlington County Human Resources Department website: www.arlingtonva.us/pers.

Permanent, Full-Time Appointments
All jobs are permanent, full-time appointments unless otherwise stated in the announcement. The following benefits are available:

Paid Leave : Vacation leave is earned at the rate of four hours biweekly. Leave accrual increases every three years until eight hours of leave are earned biweekly for twelve or more years of service. Sick leave is earned at the rate of four hours biweekly. There are eleven paid holidays each year.

Health and Dental Insurance : Three group health insurance plans are offered - a network open access plan, a point-of-service plan, and a health maintenance organization. A group dental insurance plan is also offered. The County pays a significant portion of the premium for these plans for employees and their dependents. A discount vision plan is provided for eye care needs.

Life Insurance : A group term policy of basic life insurance is provided at no cost to employees. The benefit is one times annual salary. Additional life insurance is available with rates based on the employee's age and smoker/non-smoker status.

Retirement : The County offers three vehicles to help you prepare for retirement: a defined benefit plan, a defined contribution plan (401(a)), and a deferred compensation plan (457). The defined benefit plan provides a monthly retirement benefit based on your final average salary and years of service with the County. You contribute a portion of your salary on a pre-tax basis to this plan. General employees contribute 4% of pay; uniformed public safety employees contribute 7.5% of pay. Employees become vested in the plan at five years of service. The County also contributes to this plan.

For general employees, the County also contributes 4.2% of pay to a defined contribution plan (401(a)) . The County also matches your 457 contribution, up to $20 per pay period, in this plan. The 457 deferred compensation plan allows you to set aside money on either a pre-tax (457b) or post-tax (457 Roth) basis up to the IRS annual limit. New employees are automatically enrolled with a pre-tax contribution equal to 2% of your base pay.

Other Benefits: The County also offers health, dependent care, and parking flexible spending accounts; long-term care insurance; tuition assistance; transit and walk/bike to work subsidies; a college savings plan; wellness programs; training opportunities; and a variety of other employee benefits.

Permanent, Part-Time Appointments:
Part time employees who work ten or more hours per week receive paid leave and benefits in proportion to the number of hours worked per week.

Limited Term Appointments:
Benefits are the same as permanent appointments except that the employees do not achieve permanent status.

Temporary Regular Appointments:
Temporary regular employees who work 30 hours or more per week are eligible for health, dental, and basic life insurance as described above. They are also eligible for vacation, sick leave, and paid holidays.

Temporary Seasonal and Occasional Appointments:
Temporary employees who work on a seasonal basis or variable hours receive sick leave, but do not normally receive other paid leave or benefits. Exceptions are noted in individual announcements.

01

How much full-time experience do you have in public safety, emergency management, or other applicable field?
  • Less than 6 months
  • 6 months to 1 year
  • 1 to 2 years
  • 2 to 3 years
  • 3 years or more


02

Describe in detail your experience as it relates to public safety, emergency management or other directly related field.

03

Describe your experience using computers and software programs such as CAD, Microsoft Office Suite, and automated record-keeping systems used in emergency notifications, criminal justice systems, computerized data collection, retrieval, and analysis.

04

Indicate if you have any of the following by checking all that apply. Specific details of items checked must be included in your application under "work experience" to receive full credit.
  • Knowledge of emergency management technologies supporting Watch Desk operational activities to include WebEOC, NAWAS, and/or Emnet IPAWS
  • Knowledge of law enforcement and fire/EMS terminology and radio communications, techniques and procedures as they relate to dispatch activities
  • Experience working in an Emergency Management environment under stressful conditions making critical decisions using sound judgment
  • Experience using CAD, VCIN, radios, emergency alerting systems, social media, and other public safety and emergency management systems
  • National Incident Management Systems (NIMS) certifications (100, 200, 700, 800)
  • None of the above


05

Use this space to elaborate on any knowledge and/or experience checked in #4. Be sure to list the employer referenced on your application where you gained this knowledge/experience. You may also use this space to list any relevant certifications.

06

I understand that I must bring the completed background packet with me to the interview.
  • Yes
  • No


07

I understand and agree that if I am selected to participate in the interview process, I must also be willing and able to successfully complete the required comprehensive background check and polygraph examination.
  • Yes
  • No


Required Question