Leasing Consultant

Employer
Polinger
Location
Rockville, MD
Posted
Apr 11, 2019
Closes
May 25, 2019
Ref
2019-1201
Function
Administrative
Hours
Full Time
Polinger Company is an established family-owned and operated full-service real estate organization that offers numerous opportunities in a wide range of disciplines and career paths. Our corporate culture is responsible for more than half of the corporate team being with the company for 10 years or longer. This type of longevity is unique but not surprising given the combination of outstanding working conditions, generous benefits and opportunities to grow and develop professionally and personally.

The Leasing Consultant, under the direction of the Property Manager, is responsible for managing the sales process, from start to finish; presenting our apartments and community in a compelling way, overcoming objections, building relationships and creating excitement. A successful Leasing Consultant must demonstrate strong sales, customer service, organizational, multi-tasking and communication skills.

Responsibilities

  1. Greeting prospective and current residents and providing them with community tours.
  2. Receiving telephone inquiries pleasantly and professionally; scheduling appointments whenever possible.
  3. Processing lease applications and qualifying residents based on approved lease criteria
  4. Achieving leasing goals to reach or exceed budgeted occupancy for the property.
  5. Daily management of 100% of leads from lead management software.
  6. Conducting follow-up with prospective and current residents.
  7. Maintaining current knowledge of surrounding community for the benefit of prospective and current residents.
  8. Maintaining current knowledge of competitor's properties.
  9. Participation in and preparation for promotional events
  10. Performing outreach marketing as needed.
  11. Completing and maintaining of the Market Survey.
  12. Supporting Property Manager with general office maintenance by answering phones and performing other administrative tasks, including but not limited to maintaining complete resident files, general office files, and preparing of lease renewals.


Qualifications

  1. Minimum of one (1) year of apartment leasing and sales a plus. 1-2 years of customer service experience are preferred, or a four (4) year Bachelor's Degree in a related field.
  2. The ability to multi-task and maintain a professional appearance is a must.
  3. Computer proficiency and high-level of knowledge of Microsoft Office Suite (especially Excel) and Social Media sites including but not limited to Facebook, Twitter, etc.
  4. Proficient knowledge of Fair Housing requirements.
  5. Excellent verbal and written communication skills and ability to interact with the residents and customers in a professional manner.
  6. Must be a motivated self-starter with the ability to work well in a team setting.Ability to read and interpret documents & ability to write reports.
  7. Strong sales skills.
  8. Flexibility of work schedule. Position requires 2-3 weekends per month with time off during the week.
  9. Prolonged walking and the ability to climb stairs.


Personal Competencies
  1. Integrity/Honesty
  2. Organization and planning
  3. Calm under pressure
  4. Ability to excel in a fast paced and high pressure atmosphere
  5. Proactivity/takes initiative
  6. Listening skills
  7. Excellent written and verbal skills


Technical/Functional Competencies
  1. Proficient knowledge in Yardi Voyager, RentCafe & Leasing Pad, a plus.
  2. Customer Service
  3. Sales
  4. Marketing
  5. Microsoft Suite Proficiency (Basic knowledge of Excel, a must.)
  6. Internet/Social Media
  7. College Degree, a plus


Come join a winning team. Excellent salary and benefits! Thorough Background investigations will be conducted prior to hire.

Polinger Company is an Equal Opportunity Employer, making decisions without discrimination on the basis of race, color, religion, sex, national origin, age, veteran status, disability, sexual orientation, genetic information or any other protected class, in accordance with applicable law.

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