Permit Administration Manager

Arlington, Virginia
$67,932.80 - $103,771.20 Annually
Apr 10, 2019
Apr 10, 2019
Full Time
Position Information

NOTE: This is a re-opening to expand the pool of qualified candidates. If you have already applied for this position, there is no need to reapply; unless you wish to update your application.

Arlington County is seeking a results-oriented manager to manage the day-to-day Permit Administration Program and related administrative procedures for all new and existing construction within the county. This key senior level employee leads the unit facilitating building permits and construction inspections through direct contact with construction/development professionals, engineers, architects, attorneys and the public.

Specific duties include:
Permits Administration
  • Setting goals, objectives, and establishing priorities;
  • Monitoring the level of customer service and responding to customer needs;
  • Monitoring and evaluating program and operational effectiveness;
  • Coordinating and integrating work processes across section and program lines and troubleshooting related processes;
  • Providing assistance and information to staff, citizen groups, developers, contractors, attorneys, engineers and other departments with regard to construction and inspections policy, procedures and requirements, and inspection scheduling and legal notices;
  • Responding to grams and other requests from the County Board and the County Manager's Office related to Division work; and
  • Coaching and developing staff, and tracking and evaluating staff performance.
  • Ensuring the financial health of the development by monitoring funds;
  • Noting trends and issues and conducting industry benchmarking research;
  • Recommending fee changes and preparing board reports related to fees;
  • Monitoring procedures and security measures to maximize fee collections; and
  • Projecting revenues for the budget process.
Information Technology
  • Trouble-shooting Permits Plus and other information technology issues pertaining to permitting, customer care and inspection scheduling;
  • Investigating and assisting in the development of alternative tools for processing permits;
  • Conducting research and/or developing alternative systems to replace Permits Plus and oversee the implementation, training and documentation;
  • Representing the division at planning sessions with other county agencies; and
  • Providing subject matter expertise to CPHD IT staff related to permitting and other division services and procedures.
The ideal candidate will have the ability to:
  • Strategically plan and oversee the operations of an organization unit;
  • Make decisions and solve operational problems arising in the organization unit;
  • Plan, direct and supervise the work of subordinate professional permit review personnel;
  • Establish and maintain effective working relationships with officials, managers, employees and the public; and
  • Exercise highly developed skills in oral and written communication.

Selection Criteria

Minimum: A Bachelor's degree in business administration, construction management, engineering, architecture, or a closely related field, and extensive progressively responsible, professional level experience in architecture, construction, process management, customer service or a field closely related to the duties described above.

Substitution: Additional qualifying experience may be substituted for the education requirement on a year-for-year basis.

Desirable: Preference will be given to applicants with one or more of the following:
  • Experience with reading and interpreting construction plans, specifications, codes, regulations, and/or ordinances;
  • Master's degree in business or Public administration;
  • Experience with boards and commissions and customer groups and making relevant presentations to individuals, groups and organizations;
  • Experience in conflict management and resolution; and/or
  • Experience in process reengineering.

Special Requirements

Permit Technician Certification or the ability to obtain certification within 12 months of employment.

Additional Information

This position is funded by the County's CPHD Development Fund which is a self-supporting entity that derives its revenue from fees charged for all building and related services to the building industry.

Arlington County Government employee benefits depend on whether a position is permanent, the number of hours worked, and the number of months the position is scheduled.

Specific information on benefits and conditions of employment can be found on the Arlington County Human Resources Department website:

Permanent, Full-Time Appointments
All jobs are permanent, full-time appointments unless otherwise stated in the announcement. The following benefits are available:

Paid Leave : Vacation leave is earned at the rate of four hours biweekly. Leave accrual increases every three years until eight hours of leave are earned biweekly for twelve or more years of service. Sick leave is earned at the rate of four hours biweekly. There are eleven paid holidays each year.

Health and Dental Insurance : Three group health insurance plans are offered - a network open access plan, a point-of-service plan, and a health maintenance organization. A group dental insurance plan is also offered. The County pays a significant portion of the premium for these plans for employees and their dependents. A discount vision plan is provided for eye care needs.

Life Insurance : A group term policy of basic life insurance is provided at no cost to employees. The benefit is one times annual salary. Additional life insurance is available with rates based on the employee's age and smoker/non-smoker status.

Retirement : The County offers three vehicles to help you prepare for retirement: a defined benefit plan, a defined contribution plan (401(a)), and a deferred compensation plan (457). The defined benefit plan provides a monthly retirement benefit based on your final average salary and years of service with the County. You contribute a portion of your salary on a pre-tax basis to this plan. General employees contribute 4% of pay; uniformed public safety employees contribute 7.5% of pay. Employees become vested in the plan at five years of service. The County also contributes to this plan.

For general employees, the County also contributes 4.2% of pay to a defined contribution plan (401(a)) . The County also matches your 457 contribution, up to $20 per pay period, in this plan. The 457 deferred compensation plan allows you to set aside money on either a pre-tax (457b) or post-tax (457 Roth) basis up to the IRS annual limit. New employees are automatically enrolled with a pre-tax contribution equal to 2% of your base pay.

Other Benefits: The County also offers health, dependent care, and parking flexible spending accounts; long-term care insurance; tuition assistance; transit and walk/bike to work subsidies; a college savings plan; wellness programs; training opportunities; and a variety of other employee benefits.

Permanent, Part-Time Appointments:
Part time employees who work ten or more hours per week receive paid leave and benefits in proportion to the number of hours worked per week.

Limited Term Appointments:
Benefits are the same as permanent appointments except that the employees do not achieve permanent status.

Temporary Regular Appointments:
Temporary regular employees who work 30 hours or more per week are eligible for health, dental, and basic life insurance as described above. They are also eligible for vacation, sick leave, and paid holidays.

Temporary Seasonal and Occasional Appointments:
Temporary employees who work on a seasonal basis or variable hours receive sick leave, but do not normally receive other paid leave or benefits. Exceptions are noted in individual announcements.


What is your highest level of education?
  • High School
  • Some college
  • Associate Degree
  • Bachelor's Degree in Business administration, Construction Management, Engineering, Architecture, or a closely related field
  • Master's Degree in Business administration, Construction Management, Engineering, Architecture, or a closely related field


How many years of professional level technical experience in construction codes compliance, and/or plans examination do you have?
  • None
  • Less than 1 year
  • 1 but less than 2 years
  • 2 but less than 3 years
  • 3 years or more


Indicate if you have experience with any of the following by checking all that apply:
  • Experience with reading and interpreting construction plans, specifications, codes, regulations, and/or ordinances
  • Boards and commissions and customer groups and making relevant presentations to individuals, groups and organizations
  • Conflict management and resolution
  • Process re-engineering
  • None of the above


Please use the space below to indicate what ICC or Virginia DHCD certifications you possess.


Please describe your experience preparing regulations and code changes and making relevant presentations to individuals, groups and organizations. If you do not have this experience please type N/A,


Please describe your experience and/or training in conflict management, conflict resolution and/or process re-engineering. If you do not have this experience please type N/A,

Required Question

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