Infrastructure Support Intern (public Safety)

4 days left

Location
Arlington, Virginia
Salary
$31,782.40 - $62,628.80 Annually
Posted
Apr 09, 2019
Closes
Apr 25, 2019
Ref
1513-19E-POL-EM
Hours
Full Time
Position Information

Arlington County Management Interns
This is a one year, full-time, paid Internship Program


Who we are?

Arlington County is an exciting, innovative local government entity located in Northern Virginia. We are seeking a bright, highly motivated individual for an exciting one-year Management Internship. This position offers a career opportunity to a qualified individual with little or no previous professional work experience to help them prepare for a career. This Internship will offer a new college graduate or a currently enrolled graduate student with in-depth, hands-on learning opportunities in areas critical to supporting a local government structure.

What you will do?

Over the course of a year, Management Interns will work under the supervision of senior staff members to gain valuable on-the-job training and real-world work experience. They will support the County's efforts to consistently work toward greater efficiency and effectiveness by offering improved processes and fresh ideas, and by leveraging smart technologies, while becoming familiar with the public sector work environment as a viable and fulfilling career path.

Who you are?

A recent (2018) college graduate who has earned a Bachelor's or Master's degree OR is currently enrolled in a Master's degree program or will complete the requirements for the Bachelor's or Master's degree before the starting date of work. Management Interns may not have professional work experience related to the internship. In addition, the successful candidate will also meet the following criteria:
  • Willingness to explore and follow best practices;
  • Self-motivated and a desire to excel;
  • Excellent analytical, quantitative, and problem-solving abilities;
  • Ability to manage multiple projects and/or tasks and easily switch focus as required;
  • Ability to research and understand technical documentation;
  • Outstanding interpersonal skills - ability to interact effectively with many levels of staff and to express ideas articulately, verbally, and in writing to a variety of audiences;
  • Exceptional attention to detail and strong organizational and planning skills; and
  • Strong customer service skills.
Position Available

Public Safety IT (Infrastructure Support)

The Public Safety IT Management Intern will provide IT support services across all Public Safety agencies including Sheriff's Office, Police Department, Fire Department and the Office of Emergency Management. Main duties include serving the specialized technology needs of these various Public Safety agencies, correlating these technologies to a public safety environment and liaising with personnel in Department of Technology Services and the Public Safety IT (PSIT) Team. He/she will research and analyze Public Safety requests for IT support and take independent action according to established procedures, as well as coordinate with other members of the Public Safety IT (PSIT) team, vendors, and user communities to respond to requests for support, resolve problems, document solutions and communicate resolution to all appropriate parties.

This Management Intern will be an integral part of the Infrastructure team which is responsible for providing support and expertise required to maintain the Public Safety network, system hardware, all workstation and mobile devices, servers and peripheral equipment. In addition, the infrastructure team performs business analysis, manages system lifecycles, designs and monitors system upgrade and back-up strategies, analyzes systems to assure seamless integration, install test, deploy and retire IT components as is required to meet agency operational objectives.

Selection Criteria

Please note: This is a re-opening to expand the pool of qualified applicants. If you have already applied to this position, there is no need to re-apply unless you wish to update your application.

Minimum: Must have earned a Bachelor's or Master's degree within the past year (2018) with a minimum GPA of 3.0 or better in Computer Science, Computer Engineering, Computer Management Information Systems, Business Administration with IT focus, or closely related field.

Applications will be accepted from candidates graduating with an undergraduate degree no later than calendar year 2018 and from candidates currently pursuing a Master's Degree in their field as described above.

Special Requirements

A pre-employment background investigation, polygraph examination and physical examination are required as a condition of employment.

Additional Information

Work hours: Monday - Friday between the hours of 7:00 a.m. and 5:00 p.m. with some flexibility between those hours.

All Management Interns are eligible for health, dental, and leave benefits.

Completion of the Supplemental Questionnaire is required as part of the application process for this position. You may further describe your experience by attaching a resume. However, please do not give "see resume" as a response to the questions. Incomplete applications will not be considered.

Arlington County Government employee benefits depend on whether a position is permanent, the number of hours worked, and the number of months the position is scheduled.

Specific information on benefits and conditions of employment can be found on the Arlington County Human Resources Department website: www.arlingtonva.us/pers.

Permanent, Full-Time Appointments
All jobs are permanent, full-time appointments unless otherwise stated in the announcement. The following benefits are available:

Paid Leave : Vacation leave is earned at the rate of four hours biweekly. Leave accrual increases every three years until eight hours of leave are earned biweekly for twelve or more years of service. Sick leave is earned at the rate of four hours biweekly. There are eleven paid holidays each year.

Health and Dental Insurance : Three group health insurance plans are offered - a network open access plan, a point-of-service plan, and a health maintenance organization. A group dental insurance plan is also offered. The County pays a significant portion of the premium for these plans for employees and their dependents. A discount vision plan is provided for eye care needs.

Life Insurance : A group term policy of basic life insurance is provided at no cost to employees. The benefit is one times annual salary. Additional life insurance is available with rates based on the employee's age and smoker/non-smoker status.

Retirement : The County offers three vehicles to help you prepare for retirement: a defined benefit plan, a defined contribution plan (401(a)), and a deferred compensation plan (457). The defined benefit plan provides a monthly retirement benefit based on your final average salary and years of service with the County. You contribute a portion of your salary on a pre-tax basis to this plan. General employees contribute 4% of pay; uniformed public safety employees contribute 7.5% of pay. Employees become vested in the plan at five years of service. The County also contributes to this plan.

For general employees, the County also contributes 4.2% of pay to a defined contribution plan (401(a)) . The County also matches your 457 contribution, up to $20 per pay period, in this plan. The 457 deferred compensation plan allows you to set aside money on either a pre-tax (457b) or post-tax (457 Roth) basis up to the IRS annual limit. New employees are automatically enrolled with a pre-tax contribution equal to 2% of your base pay.

Other Benefits: The County also offers health, dependent care, and parking flexible spending accounts; long-term care insurance; tuition assistance; transit and walk/bike to work subsidies; a college savings plan; wellness programs; training opportunities; and a variety of other employee benefits.

Permanent, Part-Time Appointments:
Part time employees who work ten or more hours per week receive paid leave and benefits in proportion to the number of hours worked per week.

Limited Term Appointments:
Benefits are the same as permanent appointments except that the employees do not achieve permanent status.

Temporary Regular Appointments:
Temporary regular employees who work 30 hours or more per week are eligible for health, dental, and basic life insurance as described above. They are also eligible for vacation, sick leave, and paid holidays.

Temporary Seasonal and Occasional Appointments:
Temporary employees who work on a seasonal basis or variable hours receive sick leave, but do not normally receive other paid leave or benefits. Exceptions are noted in individual announcements.

01

Are you willing to complete a pre-hire background check as a condition of employment? It may include extensive checks of the following: criminal record, driving record, education, professional licensure and credit history. You will be required to sign a release authorizing the County to obtain your background information. A background investigation and pre-employment polygraph examination administered by the Sheriff Department will be required as a condition of employment.
  • Yes
  • No


02

Please provide the following: Degree (indicate if working on or earned MA/BA): Date of graduation/anticipated graduation (month and year): Field of Study:

03

How has your degree prepared you for this position supporting IT infrastructure maintaining system hardware, workstation, servers and peripheral equipment?

04

Please describe a successful project/assignment where you had the opportunity to demonstrate your initiative, innovation, use of technology, and problem-solving skills relevant to the position(s) for which you are applying. What was your role and why did you feel it was successful?

05

Why are you interested in supporting Public Safety? You may also use this opportunity to highlight anything else you would like us to know about your background.

Required Question

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