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Human Service Worker I

Employer
Fairfax County Government
Location
Fairfax, Virginia
Salary
$44,073.33 - $73,455.62 Annually
Closing date
Apr 6, 2019

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Industry
Government and Public Services, State & Local
Function
Administrative
Hours
Full Time
Career Level
Experienced (Non-Manager)
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Job Details

Job Announcement

Performs all tasks related to determining eligibility of families for participation in the Child Care Assistance and Referral (CCAR) Program. Interviews prospective families to determine child care needs. Requests documentary verification as required by established policies and procedures. Reviews and responds to all referrals from other units. Determines the need for other social services and makes referrals when appropriate. Provides child care resource and referral information to members of the community who are searching for child care. Duties are performed under the supervision of a Child Care Specialist III.

Location: This position is located in the Pennino Building in Fairfax, Virginia, with possible weekly assignments in one of the Department of Family Services' Regional offices in South County (Alexandria), Reston or Annandale, Virginia.

Note: This announcement may be used to fill multiple openings.

Illustrative Duties

  • Learns, applies, explains and interprets federal, state, and local policies to clients, service providers, attorneys, the public, and other interested parties;
  • Conducts in-depth interviews of clients to determine and reassess eligibility of clients;
  • Performs client needs assessments in order to make appropriate referrals and connections to other services;
  • Works with clients to assist with gathering the information required to establish eligibility;
  • Compiles and maintains data and documents and may prepare written narratives to support eligibility determinations;
  • Ensures timely processing of applications to meet client needs and program policy mandates;
  • Uses automated technology to document, obtain and verify information to generate reports and authorize benefits and services for clients;
  • Assists clients in obtaining the resources necessary to meet emergency needs;
  • Assists clients in obtaining services and coordinates these with other service providers as needed;
  • Participates in case staffings with other county staff or community organizations to assess and address needs of clients;
  • Prepares appeal documents and may represent the agency in administrative appeals filed by clients.


Required Knowledge Skills and Abilities

  • Knowledge of basic human behavior and social problems;
  • Ability to read, interpret and apply program policies and procedures;
  • Ability to understand and apply federal, state and local laws governing public assistance and welfare reform;
  • Ability to communicate effectively, both orally and in writing;
  • Ability to make mathematical computations;
  • Ability to schedule, organize and manage workload sufficiently to meet deadlines;
  • Ability to use automated technology to establish and maintain case records;
  • Ability to handle multiple deadlines, computer systems, high volume of client contact, high caseloads, and competing priorities;
  • Ability to establish and maintain effective working relationships with clients, co-workers and other human service providers;
  • Ability to work effectively with people under stress and those from various socioeconomic and cultural backgrounds;
  • Ability to maintain professional ethics related to confidentiality of client information;
  • Ability to provide excellent customer service;
  • Ability to work in a team environment;
  • Ability to maintain flexibility.


Employment Standards

MINIMUM QUALIFICATIONS:

Any combination of education, professional work experience and training equivalent to graduation from an accredited four-year college or university with a bachelor's degree.

CERTIFICATES AND LICENSES REQUIRED:

State and/or local workforce competencies certification may be required for some positions.

PREFERRED QUALIFICATIONS:
  • Graduation from an accredited four college or university with a degree in early childhood education, early childhood development, social work, or family studies.
  • Excellent oral and written skills.
  • Experience in early child hood development programs and/or working with low income families.
  • Ability to work with a high caseload and in an environment of competing priorities.
  • Ability to establish and maintain effective working relationships with other human service providers.

NECESSARY SPECIAL REQUIREMENTS:

The appointee to the position must satisfactorily complete a criminal background check and a

check of the Child Protective Services Registry. Some positions may require a driver's license or ability to efficiently access other means of transportation in order to work with clients and community service providers outside the office. Some positions may require oral and written bilingual competency in English and a target or preferred second language.

PHYSICAL REQUIREMENTS:
Ability to operate a keyboard driven equipment and input, access and retrieve information from a computer. Ability to lift up to 10 pounds. Must be sufficiently mobile to interview clients and operate office equipment. All duties performed with or without reasonable accommodations.

SELECTION PROCEDURE:
Panel interview.

It is the policy of Fairfax County Government to prohibit discrimination on the basis of race, sex, color, national origin, religion, age, veteran status, political affiliation, genetics, or disability in the recruitment, selection, and hiring of its workforce.

Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act. Contact 703-324-4900 for assistance. TTY 703-222-7314 . EEO/AA/TTY.

Company

Fairfax County, Virginia is a diverse and thriving urban county. As the most populous jurisdiction in both Virginia and the Washington metropolitan area, the County's population exceeds that of seven states. The median household income of Fairfax County is one of the highest in the nation and over half of its adult residents have four-year college degrees or more educational attainment. Fairfax County also is home to an extensive commercial office market and is a major employment center.

Fairfax County Government is a great place to work, with a variety of jobs in different fields, great benefits, and an enjoyable working environment. We serve nearly one million residents in one of the largest counties in the country. Our talented employees have established Fairfax County as a leader in nearly every facet of public service and have won national recognition as innovators in local government.The size of Fairfax County government and the diversity of services it provides to citizens allows opportunities for personal growth and development, without ever having to change employers. In addition to pay, Fairfax County Government provides an employee benefits package worth approximately 25% of your salary in additional compensation. This package of benefits consists of programs designed to protect you and your family during your employment with the county and into your retirement years.


BENEFITS INCLUDE:
Health Insurance
Dental Insurance
Group Term Life Insurance
Contributory Retirement Plan
Deferred Compensation
Flexible Spending Account Programs
Long Term Disability Insurance
Long Term Care Plan
Tuition Assistance Program
Employees' Child Care Center
Virginia College Savings Plans

Fairfax County's Application Process: Fairfax County uses an online application process called NEOGOV at www.fairfaxcounty.gov/jobsfor nearly all positions.

Applicants who need assistance with the online application process are welcome to come to the Application Center at Fairfax County's HR Central where staff will be happy to work with you to establish an account and get your resume into the system. HR Central is located in the Government Center at 12000 Government Center Parkway, Suite 270, Fairfax, VA, and is open Monday through Friday, 8:00 a.m. to 4:30 p.m. Or call 703-222-5872 for more information.

For more information on applying, please click here - https://www.governmentjobs.com/home/applicationguide.

Company info
Website
Location
12000 Government Center Parkway
Suite 270
 Fairfax
VA
22035-0034
US
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