Secretary (Office Automation)
Relocation expenses reimbursed No
Applicants must meet all legal and regulatory requirements. Reference the "Required Documents" section for additional requirements.
You must have a typing proficiency of 40 words per minute based on a 5 minute sample with three or fewer errors. You must have a certificate of proficiency from an organization authorized to issue such certificates or self-certify your proficiency.
IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.
Applicants must have 52 weeks experience at the next lower level in the normal career progression of the position being filled. When compared to Federal experience, this experience must be equivalent to at least the next lower grade level of GS-4. This experience may have been gained either in the Federal or Private sectors, demonstrating the knowledge, skills and abilities to successfully perform the duties of this position. Examples of specialized experience include:
1) Utilizing electronic record keeping systems and their varied capabilities to capture, retrieve, and report data;
2) Knowledge of the capabilities of general office automation software (E.g.: Access database, Excel spreadsheet, and word processing) to facilitate the technical and administrative needs of the office, experience such as developing, maintaining, retrieving, importing, and modifying data, documents, and reports;
3) Operating office equipment such as printers, plotters, modems, scanners, fax machines, or copiers;
4) Performing a variety of administrative functions such as sending/retrieving correspondence, answering phone calls, arranging conferences/ meetings, greeting and directing visitors and maintaining schedules;
Completion of four years of education above high school level in any field for which high school graduation or the equivalent is the normal prerequisite.
Possession of a combination of specialized experience and education as described above that equates to one year of experience.
Education may be used to substitute for specialized experience.
- Completion of four years of education above high school level in any field for which high school graduation or the equivalent is the normal prerequisite.
Any applicant falsely claiming an academic degree from an accredited school will be subject to actions ranging from disqualification from federal employment to removal from federal service.
If your education was completed at a foreign college or university, you must show comparability to education received in accredited educational institutions in the United States and comparability to applicable minimum course work requirements for this position. Click Evaluation of Foreign Education for more information.
DOL seeks to attract and retain a high performing and diverse workforce in which employees’ differences are respected and valued to better meet the varying needs of the diverse customers we serve. DOL fosters a diverse and inclusive work environment that promotes collaboration, flexibility and fairness so that all individuals are able to participate and contribute to their full potential.
Refer to these links for more information: GENERAL INFORMATION, ADDITIONAL DOCUMENTATION, FORMER FEDERAL EMPLOYEES
INFORMATION FOR ICTAP/CTAP ELIGIBLES ONLY: If you are eligible for special priority selection under ICTAP/CTAP, you must be well-qualified for the position to receive consideration. ICTAP/CTAP eligibles who are placed into B or higher will be considered "well-qualified".Read more
You will be evaluated for this job based on how well you meet the qualifications above.
If you meet the minimum qualifications, you will be evaluated against the evaluation factors below and will be placed into a category based on your vacancy question responses.
Category A - Meets the basic qualification requirements for the vacancy and has successful experience in the same or similar job that has demonstrated superior proficiency in applying critical competencies required by this position to work of increased levels of difficulty and complexity.
Category B - Meets the basic qualification requirements for the vacancy and demonstrates satisfactory proficiency in the critical competencies required by this position.
Category C - Meets the specialized experience described in the minimum qualifications requirements section of this announcement and demonstrates proficiency in the basic competencies.
Evaluation Factors (Competencies) - All qualified applicants will be evaluated on the following key competencies:
Communication - courteous and tactful in dealing with all clientele; provides telephone information and/or assistance on routine matters and refers complaints and technical matters to the professional staff timely. Ensures there is coverage of office's telephones at all times. Takes accurate messages from our general voice mail at least once every hour, when necessary, and timely gives messages to appropriate staff. Demonstrates a high degree of willingness to assist others with their assigned tasks; when necessary seeks the expertise of other administrative support team member to further the timely completion of the task.
Office Automation- create and edit files using a PC; demonstrate knowledge in Microsoft Word, Excel and various automated programs by assisting in inputting data, marginal data etc., Effectively uses word processing software and printing equipment to create, copy, edit, store, retrieve, transfer and print a variety of documents and reports. Completed material is assembled properly with appropriate attachments and within specified time frames. Knowledge of office automation systems to scan documents into appropriate electronic files. Verifies that scanned documents are complete and legible. Store and retrieve electronic documents of files, activates a printer, enters data onto a predefined spreadsheet or database, retrieves data from specified electronic records, and transmits and receives electronic mail.
Analysis- knowledge of office automation systems to store and retrieve electronic documents of files, activates a printer, enters data onto a predefined spreadsheet or database, retrieves data from specified electronic records, and transmits and receives electronic mail.
The information you provide may be verified by a review of your work experience and/or education, by checking references and through other means. The examining Human Resources Office (HRO) makes the final determination concerning applicant ratings. Your resume MUST provide sufficient information to substantiate your responses to the vacancy questions. If not, the HRO may amend your responses to more accurately reflect the level of competency indicated by the content of your resume. Your evaluation may also include a review by a Human Resources Specialist or panel and may include other assessments (ex. interview, panel review, written test, writing sample, etc.)
Click Application of Veterans Preference for Category Rating Jobs for more information.
To preview questions please click here. Read more Security clearance Not Required Drug test required No