This is an administrative position serving as the principal administrative support to the SGMC Human Resources Department. An employee in this position performs a wide variety of interrelated administrative duties that are primarily in support of the department. The work consists of an assortment of processes and methods including the use of office automation systems and software applications to produce correspondence, research, spreadsheets and similar documents related to departmental programs and operations. The employee independently plans and carries out administrative tasks in accordance with instructions, policies, and/or accepted practices using initiative to follow through on matters when necessary. Specific instructions are received on new or unusual assignments. The employee determines actions to be taken or responses to be made based upon consideration of readily apparent but different situations encountered. Work includes confidential information and requires tact and diplomacy.
Contacts include customers both within and outside the department.

EXAMPLES OF DUTIES:
• Composes correspondence relating to the department's programs and services.
• Uses the Internet and a wide variety of office software, such as Microsoft Office and desktop publishing applications, and computer equipment to conduct research, communicate, create spreadsheets, manipulate data and perform related functions.
• Develops, maintains, and modifies office filing, recordkeeping, and correspondence to ensure timely responses to correspondence and actions.
• Modifies office procedures and designs forms to ensure most efficient methods are utilized to save time and increase accuracy of work.
• Maintains the Senior Business Partner's calendar; schedules and coordinates meetings and appointments and keeps staff and other interested parties informed of commitments.
• Receives/screens/prioritizes/refers and responds to all incoming telephone calls, documents and correspondence for the Human Resources Department.
• Coordinates and administers Exit Interviews to solicit feedback from employees separating from service, i.e. contact employees, schedule appointments, collect completed Exit Interview Questionnaires, and creates reports on information.
• Organizes and submits Personnel Files to Image Silo.
• Coordinates Visa/Permits, i.e. notifies employees and managers of expiring Permits and submits work authorizations to HRIS.
• Assist with planning employee events, i.e. Employee Picnic, Employee Banquet, Holiday Party and Lunch & Learns.
• Administers Employee Recognition Toolbox Program, i.e. order gift cards, completes Toolbox Orders, and generate reports on orders.
• Assists in the development and administration of training programs, i.e. training objectives, course content, and selection of training methods.
• Maintains and orders all office supplies/equipment for the Human Resources Department.
• Manages Unemployment Claims for SGMC.
• Manages Front Lobby, i.e. sort incoming and outgoing mail; responding to in person and telephone customer questions; administering skills testing for potential new hires.
• Responds/provides information to internal customers regarding Human Resources related questions.
• Responds to Verification of Employment requests.
• Performs related duties as required.

KNOWLEDGE, SKILLS AND ABILITIES:
• Knowledge of and skill in the use of business English, grammar, spelling, and punctuation.
• Skill in English oral communication to effectively exchange routine and non-routine information (facts and ideas) with others verbally. Skill in English written communication to effectively exchange routine and non-routine information (facts and ideas) with others in writing. This includes information exchange with a wide range of individuals, including executives and the general public, about diverse issues, and the ability to encourage effective written communication by personal contacts.
• Skill in using modern office software suites, such as Microsoft Office, and other computer applications, such as desktop publishing, and computer equipment to communicate, create spreadsheets, use databases, maintain calendars, prepare documents and presentations, etc.
• Knowledge of standard office practices and procedures.
• Interpersonal skills to interact effectively with personal contacts in a business-like, service-oriented manner.
• Skill in multi-tasking to work on more than one task at a time and to switch seamlessly between tasks.
• Ability to provide superior customer service and remain calm in stressful situations.
• Mature judgment to make effective recommendations and decisions about administrative matters.
• Ability to maintain complicated, confidential and/or multiple records and to prepare accurate reports.

MINIMUM QUALIFICATIONS:
Experience:
• Two (2) years of administrative experience, preferably in Human Resources.
• Strong computer skills in Microsoft Office.
• Bilingual preferred.
Education:
• High school or GED required.
• Graduation from an accredited college or university preferred.

Work Schedule:

8am-5pm M-F

Tobacco Statement

Tobacco use is a well-recognized preventable cause of death in the United States and an important public health issue. In order to promote and maintain a healthy work environment, Adventist HealthCare will not hire applicants for employment who either state that they are nicotine users or who test positive for nicotine use.

Adventist HealthCare will withdraw offers of employment to applicants who test positive for Cotinine (nicotine). Those testing positive for cotinine are given the opportunity to re-apply in 90 days, if they can truthfully attest that they have not used any nicotine products in the past ninety (90) days and successfully pass follow-up testing.

Equal Employment Opportunity

Adventist HealthCare is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.