TRAVEL REQUIRED:

25% or less - Travel averages 25% yearly, but may exceed that percentage during periods of increased service delivery.

RELOCATION AUTHORIZED:
Relocation expenses reimbursed No

KEY REQUIREMENTS:
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Must be a U.S. Citizen or National

Males born after 12-31-59 must be registered for Selective Service

Suitable for Federal employment, determined by a background investigation

May be required to successfully complete a probationary period

Complete the initial online assessment and USAHire Assessment, if required

To qualify for this position at the grade GS-11, you must meet at least one requirement below:
A. Education: Ph.D. or equivalent doctoral degree or completed at least three full academic years of progressively higher level graduate education leading to a Ph.D. or LL.M. if related, or equivalent doctoral degree in computer science or a related field that includes programming, database management, mathematics, Web design and networking, or a directly related field of study which demonstrates the knowledge, skills, and abilities required by this position. One year of full-time graduate education is considered to be the number of credit hours that the school attended has determined to represent 1 year of full-time study. If that information cannot be determined from the school, 18 semester hours should be considered as equivalent to 1 year of full-time study.

OR
B. Specialized Experience: Have at least one full-time year (12-months) of specialized content strategy work experience at or equivalent to the GS-9 grade level in the Federal service (obtained in either public or private sectors). Examples of qualifying experience are as follows:

• Planning, developing, and managing web content.
• Conducting web content audits, content mapping, and gap analyses.
• Defining requirements, identifying user needs and analyzing web content issues.
• Gathering key business and user insights to create meaningful web content.
• Creating meaningful content that reflects an organization's goals and user's needs through conducting market research, user research or analyzing web metrics.
• Using technical integration of content, web traffic, and user experience design (UX/UI) techniques and methodologies to ensure the quality of web content deliverables.

OR
C. Combination of Education and Experience: You may qualify for this position if you have a combination of the education described in "A" above and specialized experience described in "B" above such that the percentage of required experience plus the percentage of required education equals 100%. (To calculate, first determine your total number of graduate semester hours, and divide that number by 18. Next, divide the total number of months of qualifying experience by 12. Then, add your percentage of education and experience. The two percentages must total at least 100% for you to qualify based on your combination of education and experience.) Only graduate education in excess of two years (i.e., 36 semester hours or above the Master's level) may be combined with experience.

To qualify for this position at the grade GS-12, you must have at least one full year (12 months) of specialized content strategy work experience equivalent in difficulty and complexity to the GS-11 grade level or pay band in the Federal service. Specialized experience is defined as experience in or directly related to the work of the position to be filled. Examples of qualifying experience are as follows:

• Overseeing web content requirements and creating content strategy deliverables across a project lifecycle.
• Conducting web content audits, content mapping, and gap analyses.
• Writing marketing copy and creating copy that translates client offerings or objectives into consumer benefits.
• Creating meaningful content that reflects an organization's goals and user's needs through conducting market research, user research or analyzing web metrics.
• Using HTML and web publishing to create online experiences, websites, apps, microsites, and advertising.
• Using technical integration of content, web traffic, and user experience design (UX/UI) techniques and methodologies to ensure the quality of web content deliverables.

SELECTIVE PLACEMENT FACTOR:
Applicants are required to provide a portfolio of previous work. The items in the portfolio should not be created specifically for this application. Your portfolio must be a sample of previous work that demonstrate use of user experience design, interaction design, design research methods, and insights synthesis. It must be provided as either an attached PDF or as a link to a portfolio website in the application. The portfolio will be reviewed by the selecting official if an applicant is referred for the position.

QUALITY RANKING FACTOR:
The agency has identified a quality ranking factor for this position, which is experience designing and implementing digital solutions in the public sector and/or government. Applicants without the quality ranking factor will not be rated ineligible and may still be considered.

You must meet all qualification and eligibility requirements by the closing date of this announcement.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Relocation expenses will not be paid.

The full performance level of this position is GS-12. Appointment may be made at either grade GS-11, or GS-12.

Reasonable Accommodation Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended and Americans with Disabilities Act 1990 as amended, that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a reasonable accommodation in your online application. Requests for Reasonable Accommodations for the USA Hire Competency Based Assessments and appropriate supporting documentation for Reasonable Accommodation must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for Reasonable Accommodations are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments, if you received the link after the close of the announcement. To determine if you need a Reasonable Accommodation, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here: https://help.usastaffing.gov/Apply/index.php?title=Reasonable_Accommodations_for_USA_Hire

This job opportunity announcement may be used to fill additional similar vacancies across OPM.

If you are a veteran and you are claiming 5-point veterans' preference, you must submit a copy of your DD-214 or other proof of eligibility.
If you are a veteran and you are claiming 10-point veterans' preference, you must also submit an SF-15, "Application for 10-Point Veterans' Preference" plus the proof required by that form. For more information on veterans' preference click here.

Males born after 12-31-59 must be registered or exempt from Selective Service (see https://www.sss.gov/Home/Registration).

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You will be evaluated for this job based on how well you meet the qualifications above.

Once the application process is complete, a review of your resume and supporting documentation will be made and compared against your responses to the assessment questionnaire to determine if you are qualified for this job. If, after reviewing your resume and/or supporting documentation, a determination is made that you have inflated your qualifications and/or experience, you may lose consideration for this position. Please follow all instructions carefully. Errors or omissions may affect your eligibility. Qualified candidates will be assigned to one of the three quality categories: Qualified, Well Qualified, or Best Qualified. Qualified Category = Does not exceed the basic qualifications requirements described in the "Qualifications" section of this announcement. Well Qualified Category = Meets the basic qualifications requirements described in the "Qualifications" section of this announcement and demonstrates proficiency in the Critical Competencies defined below. (This category must be met to be considered under ICTAP procedures) Best Qualified Category = Meets the basic qualifications requirements described in the "Qualifications" section of this announcement and excels in the Critical Competencies defined below. The category assignment is a measure of the degree in which your background matches the competencies required for this position.

Your qualifications will be evaluated on the following competencies (knowledge, skills, abilities and other characteristics):

Attention to Detail, Creative Thinking, Customer Service, Decision Making, Flexibility, Integrity/Honesty, Interpersonal Skills, Learning, Oral Communication, Planning and Evaluating, Project Management, Reading, Reasoning, Self-Management, Stress Tolerance, Teamwork, Technical Competence, Writing

In order to be considered for this position, you must complete all required steps in the process. In addition to the application and application questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job.

Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on the online assessment may also result in your removal from consideration.

The Category Rating Process does not add veterans' preference points or apply the "rule of three," but protects the rights of veterans by placing them ahead of non-preference eligibles within each category. Preference eligibles who meet the minimum qualification requirements and have a compensable service-connected disability of at least 10 percent or higher will be listed in the highest quality category (except in the case of scientific or professional positions at the GS-09 level or higher).

Career Transition Assistance Programs: These programs apply to employees who have been involuntarily separated from a Federal service position within the competitive service or Federal service employees whose positions have been deemed surplus or no longer needed. To receive selection priority for this position, you must: 1) meet CTAP or ICTAP eligibility criteria; 2) be rated well-qualified for the position with a score of 80 or above based on the competencies listed above; and 3) submit the appropriate documentation to support your CTAP or ICTAP eligibility. For more information visit: http://www.opm.gov/rif/employee_guides/career_transition.asp.

Read more Security clearance Not Required

Drug test required No