TRAVEL REQUIRED:

Occasional travel - Occasional Travel

RELOCATION AUTHORIZED:
Relocation expenses reimbursed No

KEY REQUIREMENTS:
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You must be a United States Citizen.

This employer participates in the e-Verify program.

Males must abide by Selective Service registration requirements.

Resume and question responses must be submitted online.

May be required to complete a one-year probationary period.

Must complete a Consent to Financial Disclosure, OGE-450 form.

OTHER REQUIREMENTS: 

If selected for this vacancy (only if this position has a financial disclosure requirement), you may be required to file the OGE Form 450 (Financial Disclosure Statement) prior to your appointment to this position. For additional information and to obtain the form, please visit the Office of Government Ethics.

May be required to serve a one-year probationary period, if not previously completed in a Competitive or Excepted Service position.

This position may require a successful completion of a background investigation.

The selectee must test negative for a drug test prior to being appointed to this position and will be subject to random testing thereafter.

First-time supervisors, will be required to serve a one-year supervisory probationary period if not previously completed.

Ad-hoc telework only

SPECIALIZED EXPERIENCE REQUIREMENTS:  

Specialized Experience is experience that equipped the applicant with the particular knowledge, skills, and abilities to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled.

A qualified candidate's online application and resume must demonstrate at least one year of specialized experience equivalent to the GS-14 grade level in the Federal service. Specialized experience for this position is defined as: Experience to lead an Information Technology group within a cabinet-level agency or equivalent private sector company providing infrastructure operations; and experience in IT project management and customer service. Provide expert advice, recommendations, and representation in areas of government initiatives, policy analysis, technology assessments, federal policies and initiatives, as well as industry best practices. 

In addition to the specialized experience required, candidates must have IT-related experience demonstrating each of the four competencies listed below.

1. Attention to Detail – Provides leadership and guidance on the maintenance, configuration, optimization, and troubleshooting of IT systems to meet customer performance requirements.
2. Customer Service – Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
3. Oral Communication – Communicates technical information regarding systems performance requirements or technologies needed to meet future information technology needs in clear and concise manner to management and the user community.
4. Problem Solving – Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendation.

Your application and resume should demonstrate that you possess the following knowledge, skills and abilities (KSAs)/Competencies. Do not provide a separate narrative written statement. Rather, you must describe in your application how your past work experience demonstrates that you possess the KSAs/Competencies identified below. Cite specific examples of employment or experience contained in your resume and describe how this experience has prepared you to successfully perform the duties of this position. DO NOT write "see resume" in your application!

1. Mastery level of knowledge of and experience in IT Infrastructure Operations to enable the agency mission and to maximize information value to the mission.
2. Skill in organizing complex analyses of issues into coherent products specifically designed to influence decision making. Skill in negotiating resolving conflicts of a highly controversial nature, and resolving issues that may impede the progress of senior leadership governance groups.
3. Mastery level of knowledge in service delivery and customer service.
4. Mastery level of knowledge in IT project management.

"Experience" refers to paid and unpaid experience. Examples of qualifying unpaid experience may include: volunteer work done through National Service programs (such as Peace Corps and AmeriCorps); as well as work for other community-based philanthropic and social organizations. Volunteer work helps build critical competencies, knowledge, and skills; and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Time-in-Grade: Current Federal employees must meet time-in-grade requirements by the closing date of this announcement to receive consideration.

CTAP/ICTAP candidates: To be considered "well qualified" you must meet all of the requirements as described in this section.

You must meet all qualifications and eligibility requirements by the closing date of this announcement.

EDUCATION:

Education cannot be substituted for specialized experience at the GS-15 grade level.

Education must be obtained from an accredited institution recognized by the U.S. Department of Education.

Foreign education must be reviewed by an organization recognized by the U.S. Department of Education. For special instructions pertaining to foreign education and a list of organizations that can evaluate foreign education, see the Department of Education website.

The U.S. Department of Energy fosters a diverse and inclusive workplace and is an Equal Opportunity Employer.

• New employees to the Department of Energy will be required to successfully pass the E-Verify employment verification check.  To learn about E-Verify, including your rights and responsibilities, visit www.dhs.gov/E-Verify.
• Veterans and persons with disabilities are encouraged to apply. For more information, please visit the links at the bottom of this page or visit the FedsHireVets website.
• If you believe that you are eligible for the Inter-agency Career Transition Assistance Program (ICTAP), please visit the OPM ICTAP/CTAP website for more information. In order to be considered under the ICTAP program, your application must score within the pre-established "well qualified" category as stated in the Qualifications section.
• More than one selection may be made from this vacancy announcement.
• Some positions may require completion of a probationary period of up to 1 (one) year.
• This is a Non-Bargaining Unit position.
• Many positions require successful completion of a background investigation.
• All males born after December 31st 1959 must abide by laws regarding Selective Service registration. To learn more about this law, visit the Selective Service web page, Who Must Register. If you are not registered and don't have an approved exemption, you will not be eligible for employment with the Federal government.

EEO Policy: https://help.usajobs.gov/index.php/EEO_Policy_Statement
Reasonable Accommodation Policy:  https://help.usajobs.gov/index.php/Reasonable_Accommodation_Policy_Statement
Veterans Information:  https://help.usajobs.gov/index.php/Veterans_Information
Telework:  www.telework.gov
Selective Service Registration: http://www.sss.gov/

 

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You will be evaluated for this job based on how well you meet the qualifications above.

The Department of Energy uses an application tracking system to evaluate the responses you provide in the applicant assessment questionnaire to determine if you meet the minimum qualifications necessary for this position. Then, the HR Office and/or Subject Matter Expert (SME) will conduct a quality review of your application and supporting documentation to determine if your qualifications meet the criteria for referral to the selecting official.

We will also verify that you are eligible for Merit Promotion positions by reviewing your previous Federal employment to ensure you meet Time-in-Grade requirements. If you are eligible to apply to Merit Promotion announcements based on Veteran or other non-competitive statuses, we will verify your supporting documentation prior to referral.

If you are eligible for career transition assistance plans such as ICTAP or CTAP, you must meet the definition of "well qualified" which is defined as having a score of 85 or better.

If your resume is incomplete or does not support the responses you provided in your online questionnaire, or if you fail to submit all required documentation before the vacancy closes, you may be rated 'ineligible', 'not qualified', or your score may be adjusted accordingly.
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Read more Security clearance Q Access Authorization

Drug test required Yes