Regional Maintenance Manager
Edgewood Management is looking to hire a Regional Maintenance Manager in Washington DC! PEOPLE, PERFORMANCE AND PRIDE Edgewood Management Corporation is a 45 year old, premiere affordable property management company, responsible for 27,000 units in fourteen states and the District of Columbia. Edgewood's portfolio represents a variety of multifamily products that include high-rise, mid-rise, garden and townhouse style rental units. Edgewood Management Corporation provides superior management services for a variety of residential properties and has an exceptional track record to resolve problems and reposition troubled assets in all areas: operations, administrative, financial and physical. Edgewood Management Corporation is recognized as the 9th largest manager of Affordable Housing by the National Affordable Housing Management Association and the 50th largest manager by the National Multi-Housing Council. Our reputation for providing high quality services with integrity has earned us the trust of our clients and our employees. Edgewood Management Corporation offers a supportive environment where employees are encouraged to develop their skills and talents to their fullest potential. Edgewood is always looking for positive, motivated, and hardworking individuals to join our Edgewood Team. REGIONAL MAINTENANCE MANAGER SUMMARY Oversee all maintenance, in-house and contract repair work at more than 15 affordable housing multi-family properties in the District of Columbia. Take a portfolio manager's approach to ensure systematic, comprehensive and consistent processes and practices across the portfolio Ensure safe, clean and orderly environments with optimum curb appeal, excellent property condition with a concern for sustainable practices and products in a cost-effective manner Ensure compliance and readiness for periodic inspections and site visits by a wide range of investors, agencies and other partners such as HUD (REAC), DCHA, etc. . Establish and implement a consistent, effective Preventive Maintenance program across the portfolio . Work with single owner/client to include support and collaboration with Development, Asset Management and Community Impact Strategies (CIS) staff . Demonstrate outstanding leadership, customer service and communication skills that contribute to an environment characterized by professionalism, teamwork and mutual respect for staff and residents alike; set example for site staff in matters of attitude, appearance and demeanor PRIMARY/ESSENTIAL DUTIES AND RESPONSIBILITIES . Regularly and for specific events, such as annual inspections, apartment turnovers, etc., conduct and manage inspections of Site, Building and Units of the property to identify maintenance issues and schedule work needed . Supervise capital projects as needed . Coordinate with Regional Property Manager and CPDC staff as needed on CPDC Solar and other special projects for this property portfolio . Permit expediting and coordination as needed . Evaluate properties and teams and make recommendations to property and regional managers . Manage and assist all aspects of the maintenance budget and cost control processes including staff and outside contractors, material, equipment and tool inventories, major capital improvements and planning . Stay up-to-date and incorporate industry standards in the utility consumption management and application programs as well as appliances, heating and water plant replacement . Effectively utilize Real Page or other applicable utility management system resources . Access One Site to pull reports and make ready reports . Prioritize safety and be knowledgeable of OSHA and EPA regulations (MSDS etc.) associated with products/equipment used in the work of the maintenance department . Be aware of any hazards known or found to be present on properties in an effort to maintain a safe environment for residents, staff and visitors . Develop portfolio-wide consistent and standardized processes and procedures to ensure consistent operations, such as preventive maintenance plans, inspection schedules, filter replacements, etc., including implementation and oversight of these plans, processes and procedures to ensure effective operations . Develop, implement, maintain and train all Emergency and Disaster Plans, Integrated Pest Management, Environmental Hazards and all Safety related procedures and policies . Support procurement and performance services related to maintenance, including, but not limited to, vendor service and general contracts, such as waste disposal, preventive maintenance, pest management, capital projects and repairs at the sites and all associated equipment in a safe and workmanlike manner in accordance with company policies and procedures . Responsible for managing and planning all periodic inspections and recurring work orders with special emphasis on the preventive maintenance needs of the properties . Responsible for planning, scheduling, coordinating, and implementing preventive maintenance; maintaining reports and logs relative to replacement and maintenance with warranty dates and serial numbers for HVAC equipment, appliances, vehicles, large power tools and equipment, and all major capital improvements such as carpet and roofing replacement . Establish systems and processes for sites to manage and protect electronic and physical as-built drawings, warranties, system maintenance and product documentation, and operations and maintenance manuals, including familiarizing oneself with all the components of the properties as well as the technical ability of staff . To be thoroughly knowledgeable of and supportive of company policy relating to key personnel, including, but not limited to, evaluating, providing performance feedback, recruiting, training and development of staff . Review and manage shop and maintenance / storage areas for organization and safety compliance . Perform quarterly audits of emergency systems and maintenance logs . Conduct and document structured quarterly physical inspections of all properties . Contribute to long-term capital improvements planning, including review of Property Critical Needs Assessments (PCNAs), both interior and exterior . Partnering collaboratively with Community Managers, Maintenance Supervisors, Regional Property Managers and others in the supervision of on-site maintenance and other technical staff . Other position-related jobs, duties, tasks, responsibilities, projects and assignments as directed by management REQUIRED QUALIFICATIONS - SKILLS, EXPERIENCE, ABILITIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. . 10+ years related technical, multi-family and multi-site residential maintenance experience required, including 5+ years of staff supervisory/management experience . Vocational/Technical diploma desired, along with industry/technical certifications (eg HVAC, EPA, etc.); bachelors' degree preferred . Strong knowledge of building systems and construction methods, including mechanical, plumbing, roofing, HVAC, electrical and elevators in high-rise, mid-rise and garden style communities, experience to include a strong understanding of complex central plant mechanical systems (cooling towers, heat exchangers, boilers, chillers, pumping systems, BAS) and site life safety systems (fire panel, wet/dry sprinklers, generators, etc.) and elevator maintenance . Outstanding computer skills required, including proficiency with Microsoft Office suite (Word, Excel, Project, PowerPoint, etc.), OneSite/Real Page, internet knowledge and ability to research . Outstanding reading and writing skills required (fluency in English), along with prior experience in interpreting building schematics, blueprints, design and construction documents, writing policies, etc. . Ability to evaluate contractor proposals for feasibility and cost reasonableness . Outstanding interpersonal, communication and speaking skills required . Ability to collaborate with others, deliver presentations, and build relationships at all levels, including maintenance employees, on-site management, property ownership and corporate staff . Extensive experience and familiarity with affordable housing requirements (HUD, REAC etc.), including serving in a lead capacity with preparation and compliance . Knowledge of laws and standards that apply to property management, such as Fair Housing Laws, Landlord-Tenant Law, OSHA Standards, local and state building codes . Strong leadership, drive and initiative . Outstanding organizational planning and time management skills, including the ability to manage and prioritize multiple projects and priorities . Strong attention to detail . Adept at leading projects, managing deliverables, pulling teams together and facilitating effective collaboration to achieve successful outcomes . While performing the duties of this job, the employee must frequently lift and/or move up to 50 pounds independently and occasionally move up to 100 pounds or more with assistance. . Must have reliable transportation, unrestricted driver's license and insurance, and ability to meet both attendance/punctuality requirements as well as travel between work sites that are geographically distributed in the Washington, DC metropolitan area WORK ENVIRONMENT: The role will be based at one or more of the DC-based portfolio properties. Primary schedule is Monday-Friday from 8:30-5:30; schedule may shift to start earlier, end later, or involve weekend work based on business needs. Incumbent is expected to exercise appropriate judgment in adjusting their own schedule to shifting property operational demands. Must be reachable at all times via phone when not at work for emergency consultation or on-call support, except during approved time off. May be expected to report to properties as needed, including after-hours, for emergencies such as a fire, flood or situations which may involve insurance claims. Edgewood prides itself on offering a competitive salary and extensive, market-competitive health and welfare BENEFITS including: Vision Prescription Drug Life Insurance AD& D Insurance Supplemental Life Insurance Dependent Supplemental Life Insurance Paid Vacation & Holiday Paid Personal/ Sick Leave Long-term Disability Educational Assistance Financial Planning Retirement Savings Plan Edgewood Management Corporation is a growing company that is looking for talented professionals who want to be part of a strong team focused on providing superior management services to our residents and owners. If you share our desire to be the best for our residents and communities, then you belong with Edgewood. Edgewood Management Corporation is committed to a diverse workforce and is an Equal Opportunity Employer.