Patient Access Registrar

Takoma Park, MD
Mar 21, 2019
Mar 27, 2019
Customer Service
Full Time
Washington Adventist Hospital

If you are a current Adventist HealthCare employee, please click this link to apply through your Workday account. As a faith-based organization, with over a century of caring for the communities in the Maryland area, Adventist HealthCare has earned a reputation for high-quality, compassionate care. Adventist HealthCare was the first and is the largest healthcare provider in Montgomery County.

Adventist HealthCare seeks to hire a Patient Access Registrar who will embrace our mission to extend God's care through the ministry of physical, mental and spiritual healing. If you want to make a difference in someone's life every day, consider a position with a team of professionals who are doing just that, making a difference.

The Registrar will originate a patient medical record and account number by obtaining and accurately keying demographic, financial and clinical information into the host computer system. Completes insurance verification to maximize reimbursement for Adventist Healthcare, achieve Point of Service collection goals, and assist with achieving departmental goals. Provides compassionate service to all patients and displays actions and attitudes that portray and contribute to the Critical Success factors of the organization.

* Collaborate with other departments, physicians and administration for optimizing bed usage.
Assess admissions for appropriateness.
* Act as a liaison between Patient Access and Clinical staff.
* Conducts patient account assessment and verifies the accuracy of all information
* Communicates information about insurance coverage and benefits, patient financial obligations, and the impact of unpaid services to patients and/or patient designees.
* Perform accurate demographic and insurance updates on all patients.
* Verify, collect and accurately enter insurance information into electronic health record system.
* Obtain any needed signatures from the patient at the time of registration or arrival.
* Perform accurate demographic and insurance updates on all patients as needed and required.
* Coordinates bed placement according to hospital guidelines.
* Demonstrates exceptional customer service skills and assists in problem solving.

* Minimum of one year experience within a healthcare environment. Can include insurer or public health setting as well.
* At least one year experience in patient registration and/or eligibility and benefits.
* Requires some knowledge/training in government payer rules and regulations
* Requires some knowledge/training regarding TPLs, WC, and other payment sources and liabilities
* High School Graduate or equivalent. Some college preferred.

At Adventist HealthCare our job is to care for you. We do this by offering:

* Recognition and rewards for professional expertise
* Free Employee parking
* Competitive comprehensive benefit plans offered (including health, disability, PTO and 403B retirement plan with matching and 3 year vesting)
* 100% Coverage for inpatient care - at Adventist HealthCare facilities
* 100% Coverage for urgent care nationwide - after copay

Join the Adventist Healthcare team today! Apply now to be considered
Work Schedule:

Full-time day shift; 5:30 am - 2:00 pm with alternating weekends.

Tobacco Statement

Tobacco use is a well-recognized preventable cause of death in the United States and an important public health issue. In order to promote and maintain a healthy work environment, Adventist HealthCare will not hire applicants for employment who either state that they are nicotine users or who test positive for nicotine use.

Adventist HealthCare will withdraw offers of employment to applicants who test positive for Cotinine (nicotine). Those testing positive for cotinine are given the opportunity to re-apply in 90 days, if they can truthfully attest that they have not used any nicotine products in the past ninety (90) days and successfully pass follow-up testing.

Equal Employment Opportunity

Adventist HealthCare is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.

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