Desktop Support Specialist

Employer
Eliassen Group
Location
Rockville, MD
Posted
Mar 19, 2019
Closes
Mar 22, 2019
Function
Accountant, IT
Hours
Full Time
Our client is dedicated to ensuring the integrity of the financial market and protecting investors.- With over a dozen various -Best Places to Work- awards, our client has proven that a position with them is more than a just a job.- They are currently looking for a Desktop Support Specialist now to join their award winning team. We will accept corp to corp or w2 contractors. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance. Responsibilities of the Desktop Support Specialist Provide world class tier 2 technical support to end users Serve as escalation point for tier 1 issues and overflow Escalate more complex cases to tier 3 technical support teams Support new hire setup and AV equipment set up Coordinate implementation of updates, installs, and patches Requirements of the Desktop Support Specialist Bachelor's degree in Computer Science or technical equivalent At least 3 years of experience providing technical support to end users in a help desk or desktop support environment Experience with Active Directory, MS Office applications, remote tools, and at least one OS Experience installing and troubleshooting hardwaresoftwarenetworkprinterspatches Excellent ability to learn new technologies Strong interpersonal and communication skills Excellent multitasking and follow through capabilities- Ability to translate technical jargon for a diverse audience Ability to work in a fast-paced environment Keywords Desktop Support Specialist, Help Desk, Technical Support, Active Directory, Linux, Windows, MS Office, Tier 2 Support Job ID 316679 About Eliassen Group Eliassen Group provides strategic talent solutions to drive our clients- innovation and business results. Leveraging nearly 30 years of success, our expertise in IT staffing, Agile consulting, creative services, managed services, and life sciences enables us to partner with our clients to execute their business strategy and scale effectively. Headquartered in Reading, MA and with offices from coast to coast, Eliassen Group offers local community presence, deep networks, as well as national reach. For more information, visit httpwww.eliassen.com. Eliassen Group is an Equal OpportunityAffirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. Don-t miss out on our referral program! If we hire a candidate that you refer us to then you can be eligible for a 1,000 referral check httpwww.eliassen.comreferral-program-details ! Category Infrastructure