High Volume Inbound Call Center Representative

Employer
Ultimate
Location
Jessup, MD
Posted
Mar 18, 2019
Closes
Mar 28, 2019
Function
Customer Service
Industry
Other
Hours
Full Time
Job DescriptionUltimate Staffing Services specializes in the temporary, temporary-to-hire, and direct hire placement of Customer Service professionals. Over 20 years of service excellence has marked Ultimate Staffing Services as a staffing industry phenomenon, as we remain the only staffing company to ever be ranked the #1 fastest-growing, privately-held company in the US by Inc. magazine.Currently, our team is looking for Inbound Call Center Representatives for a high-volume call center. Duties and Responsibilities - Respond to a high volume of inbound calls accurately and courteously - Perform necessary duties generated by that contact, to include documentation in database, updating member information, and handling customer and inquiries - Receive and document orders into the database - Accurately post payments to accounts entering credits and debits - Enter receiving documents and process pick-up and delivery information - Perform data entry of new productsWe are an equal opportunity employer and make hiring decisions based on merit. Recruitment, hiring, training, and job assignments are made without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, or any other protected classification. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.-1+ years of experience as an inbound call center representative*High School Diploma or GED*Ability to work in a fast paced, deadline driven environment*Computer Savvy

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