Customer Service Representative

Washington, DC
Mar 18, 2019
Mar 25, 2019
Customer Service
Full Time
Ref ID: 04510-0010894903Classification: Customer ServiceCompensation: DOEOpenings for Customer Service Representatives! OfficeTeam is looking for a Customer Service Representative with a distinct skill set to expand their career. Do you enjoy forming new relationships every day? This may be a great fit for your next career move. This role will be situated in a challenging and dynamic environment. This could be the Washington, District of Columbia Customer Service Representative position you're looking for, if you're available for a short-term temporary engagement. Your responsibilities - Provide accurate, friendly customer service in a timely fashion - Handle incoming telephone calls - By being successful in your role, you will facilitate business development and client referral goals by actively cross-selling and referring customers - Receive and send written business correspondence- Demonstrated experience performing extensive research to resolve complex customer inquiries - Proven knowledge of Customer Relationship Management (CRM) systems, eg ACT!, Illustrator, Highrise, and Insightly - Proven ability to navigate multiple computer systems, applications, and utilize search tools to find information - Experience with Microsoft Office required - Excellent verbal and written communication skills - 2+ years' experience of proven performance in a goal-driven customer-focused environment desired - Demonstrated ability to interact effectively with internal and external partners and clients/customers - Supportive, positive attitude with a detail oriented demeanour applied to all tasks - Switchboard phone (1-10 lines) experience - Knowledge of customer service - Strong problem-solving skills - Customer service and office administrative skills If you seek to deliver great customer outcomes and want to improve your customer service skills to deliver personalized service specific to individual customer needs, we want to hear from you now. Apply today! If you are interested in this position, please send your resume to Cameron Helble at [Click Here to Email Your Resume].OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.Apply for this job now or contact us today at 888-490-4154 for additional information.All applicants applying for US job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada. (C) 2019 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.

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