System Admin (Office 365 and Exchange)

InstantServe LLC
Washington, DC
Mar 15, 2019
Mar 18, 2019
Full Time
seeking a highly skilled and motivated Systems Administrator to support Office 365 adoption and provide support to end-users on all Office 365 services. This position will provide training and support of all Office 365 and Exchange Online client related issues. The Systems Administrator support end-user on all aspects of Office 365 collaboration tools with emphases on new Office 365 Pro Plus. The Systems Administrator will also help support the on-premises Exchange server infrastructure. The systems administrator will assist with conducting email migrations, bulk activations, email migrations, and google apps platform. Detailed Responsibilities Include Configuration, Administration and Support of Microsoft Office 365 Pro Plus clients Support and train end-users in individual Office 365 Pro plus applications, such as Outlook, OneDrive, Skype for Business and other Office 365 web based services Train and educate end-users on new O365 capabilities and collaboration tools Provide user training for OneDrive for Business integration and sync Provide troubleshooting for email related issues Provide expert-level customer service and client-facing expertise in area of Office 365 and Email Support Assist with troubleshooting email routing issues delivery issues, incorrect SPAM scoring, etc Assist with troubleshooting email access issues Outlook client for Windows, macOS, iOS, Android as well as native mail clients for iOS and Android Assist with troubleshooting MDM activation issues Assist with creation of Shared and Resource Mailboxes Assist with troubleshooting Office 365 access issues Report writing and process and procedure documentation Other duties as required

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