Telecommunications Specialist, ZA-0391-II (GS-9/11 Equivalent)
Relocation expenses reimbursed
- You must be a U.S. citizen
- You must be registered for Selective Service if applicable (www.sss.gov)
- You must be suitable for Federal Employment
- Merit applicants must meet time-in-grade/band requirements, as applicable
Applicants must meet requirements by the closing date of this announcement.
Time-in-grade/band requirements must be met by the closing date of the announcement unless eligible for special hiring authority, reinstatement eligible, non-current Federal employee applying as a VEOA eligible which do not require time-in-grade/band.
Major study in electrical or electronic engineering, mathematics, physics, public utilities, statistics, computer science, telecommunications management, information systems management, business administration, industrial management, or other fields related to the position to be filled.
Communications/electronics or automatic data processing training in technical institutes or business schools above the high school level or in Armed Forces schools that included advanced instruction in addition to basic courses, may be substituted for general experience on a month-for-month basis.
Experience in evaluating, analyzing, developing, managing, or improving communications systems, procedures, and requirements that demonstrated knowledge of current developments and trends in communications concepts and technology.
In addition to the basic requirements, applicants must also have one year (52 weeks) of specialized experience equivalent to the GS-7 (or ZA-I at NIST). Specialized Experience is defined as experience in analyzing and developing recommendations on ways to improve electronic communications systems; Experience demonstrating knowledge of current developments and trends in communications concepts and technology. Experience with utilizing Access & Excel.
Master's or equivalent graduate degree.
2 full years of progressively higher level graduate education leading to such a degree
LL.B. or J.D., if related
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Qualification requirements in the vacancy announcement are based on the U.S. Office of Personnel Management (OPM) Qualification Standards Handbook, which contains Federal qualification standards. This handbook is available on the OPM website located at http:///www.opm.gov/qualifications
Applicants may request reconsideration of their qualifications determination within three business days from the date their applicant status was changed. Applicants should email the Agency Contact listed in this vacancy announcement with their written request listing the announcement number; explaining why the original determination was improper; what factors were not considered; and, should provide any other pertinent information that would enable reevaluation.
This position allows you to qualify and be considered based on your education. To receive this consideration, please submit a copy of your transcripts to document that you have met the education requirement. Unofficial transcripts will be accepted in the application package. However, official transcripts will be required prior to a final offer of employment.
Foreign education: Individuals educated in whole or in part in foreign countries must submit sufficient evidence, including transcripts, to an accredited private organization for a U.S. equivalency evaluation of course work and degree. View a listing of these accredited organizations from the Department of Education's website. Provide a copy of the letter containing the results of the equivalency evaluation with a course by course listing.
A probationary period may be required.
This position is covered by an Alternative Personnel Management System (APMS). This system replaces the General Schedule (GS) pay plan and grade with career paths and pay bands. For information regarding how the pay bands correspond to the General Schedule, click here.
You will be evaluated for this job based on how well you meet the qualifications above.
Your resume, optional cover letter and supporting documentation will be reviewed to determine if you meet the minimum qualifications for the position. If you meet the minimum qualifications stated in the job opportunity announcement, we will compare your resume, optional cover letter and supporting documentation to your responses on the scored occupational questionnaire (True/False, Yes/No, Multiple Choice questions). Your resume and/or optional cover letter must support your responses to the scored occupational questionnaire, or your score may be lowered.
Please ensure that your resume contains specific information such as position titles, beginning and ending dates of employment for each position, average number of hours worked per week, salary, duties performed for each position, and if the position is/was in the Federal government, you should provide the position series and grade level/pay band.
The scored occupational questionnaire will evaluate you on the following competencies; please do not provide a separate written response:
* Ability to analyze service requests and determine the appropriate action to be taken.
* Ability to utilize Access & Excel to verify, compile, summarize large amounts, maintain and develop databases.
* Ability to develop and maintain web pages utilizing a web client application.
* Ability to process invoices by verifying, checking for accuracy and taking appropriate action as needed on disputes or discrepancies.
* Ability to utilize various applications (i.e. PBX Telephone Sys Mgmt, ServiceNow, Voicemail, Vendor specific, CDR applications).
* Knowledge of ITIL best practices.
To preview questions please click here. Read more Security clearance