Summer Student Positions - IT Support Aide, Network Support Aide, IT Security Aide

6 days left

Location
Fairfax, Virginia
Posted
Mar 12, 2019
Closes
Mar 31, 2019
Function
IT
Industry
Utilities
Hours
Full Time

Fairfax Water is a respected leader in the drinking water industry, supplying drinking water to nearly two million people in the communities of Fairfax, Loudoun, Prince William, Herndon, Vienna, Alexandria, Falls Church, and Fairfax City.  We are Virginia’s largest water utility and one of the 25 largest water utilities in the country, serving one of every five Virginians who obtain their water from public utilities. We aim to uphold customer trust by providing water of exceptional quality and reliability at a reasonable price, supporting the high quality of life and economic vitality of Northern Virginia.

Fairfax Water is currently accepting applications for summer intern positions.  Employment will begin on either May 13, May 27, June 10, or June 24, 2019 and you may continue to work until August 16, 2019 as last work day of program.

Business Re-Processing Aide, work schedule is Monday to Friday, 8:00 AM to 4:30 PM
Position will gain knowledge and understanding of process improvement methodologies and functional business team processes. Obtain hands on experience through assigned projects by assisting with many of the following activities:

- Meet with business units to gain understanding of processes
- Review existing processes, policies, procedures, risk and controls
- Collect and analyze data
- Develop process flows to document the current 'as-is' process from beginning to end
- Utilize lean process improvement methodologies to simplify and optimize processes, minimize errors, improve the effectiveness and efficiency of processes and controls, and leverage technology to automate manual processes
- Perform testing and analyze results
- Document recommendations for improvement and create proposed process flows

 Qualifications:
- Maintain an overall GPA of 3.0 or higher
- Proficiency in Microsoft Word, Power Point and Visio
- Strong problem solving and analytical skills
- Meticulous attention to details
- Customer service and relationship oriented
- Able to communicate and work with individuals and teams at all organizational levels
- Interested and enthusiastic about business process re-engineering

IT Support Aide, work schedule is Monday to Friday, 7:00 AM to 3:30 PM
Position will provide end-user technical support for computers, mobile devices, peripherals, networking, and applications in a timely and professional manner. Perform help-desk support according to procedures (use of call center agent, maintain a written case/ticket log, etc.). (If you need time off you must find someone to work your shift.) Troubleshoot and assist users with technology issues. Perform asset inventory and disposition. Assist with preparation and deployment of computers and mobile devices. Install, uninstall, and configure software. Assist with documentation of processes and technical support issues. Assist with content inventory, migration, and development (SharePoint/Intranet). Assist with training sessions.

Qualifications:
- Must project professionalism.
- Must have strong troubleshooting skills, strong computer knowledge, and good communication skills.
- Majoring in IT field in college.

Network Support Aide, work schedule is Monday to Friday, 7:00 AM to 3:30 PM
Provide end-user technical support for computers, mobile devices, peripherals, networking, and applications in a timely and professional manner. Perform help-desk support according to procedures (use of call center agent, maintain a written case/ticket log, etc.). Candidate will monitor and repair network events utilizing monitoring tools, assist in replacement of end of life equipment, candidate will also participate in updating network documents and Visio diagrams. Troubleshoot and assist users with technology issues. Perform asset inventory and disposition. Assist with preparation and deployment of computers and mobile devices. Install, uninstall, and configure software. Assist with documentation of processes and technical support issues. Assist with content inventory, migration, and development (SharePoint/Intranet). Assist with training sessions.

Qualifications:
- The candidate will have basic knowledge of OSI and TCP/IP layer, basic understanding of networking and hardware.
- Experience with Visio
- Experience with Microsoft SharePoint
- Must project professionalism.
- Majoring in IT field in college.

IT Security Aide, work schedule is Monday to Friday, 8:00 AM to 4:30 PM
Candidate will provide end-user technical support for computers, mobile devices, peripherals, networking, and applications in a timely and professional manner. Perform help-desk support according to procedures. Troubleshoot and assist users with technology issues. Assist with deployment and disposition of computers and devices. Install, uninstall, and configure software. Assist with forensics analysis and fact gathering. Assist with security applications/tools including but not limited to spam filtering and endpoint protection. Assist with operating system and application patch management and updates. Analyze IT security data for anomalies. Assist with IT content inventory, migration, and development (SharePoint/Intranet). Assist with training sessions.

Qualifications:
-Majoring in IT field in college.
- Must project professionalism.
- Must have good communication skills.

The following qualifications are required for each position in addition to the specific requirements listed for each position:

  • Must be enrolled as a full-time student at a college, university or trade school for the upcoming fall to qualify for the program.
  • Must possess a valid driver's license in good standing
  • Must be able to successfully pass a background investigation and pre-employment drug screening


 

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