Patient Services Coordinator

Location
Norfolk, VA
Salary
Competitive
Posted
Feb 27, 2019
Closes
Apr 16, 2019
Ref
119762BR
Function
Administrative
Industry
Healthcare
Hours
Full Time
Overview:

This position works in collaboration with members of the SQCN team and provider practices within the SQCN network to improve health outcomes by providing quality care. Serves as liaison and primary contact for SQCN practice in assigned geographic area. Assists with producing reports identifying key areas of concern for practices and working with practice managers to close gaps in care. Supports administrative, IT and clinical leadership in implementing initiatives to improve quality and efficiency, to improve patient safety, and to reduce costs within defined geographic area.

Responsibilities:

Patient Service Coordinator works in a collaborative role with all members of the professional health care team and with community service agencies to coordinate care for members to improve health outcomes. Assists with gathering information for the health care team regarding barriers or other health information. Implements the interventions to promote improved health and compliance with recommended plan of care, as approved by the Health Care Team. This includes functions associated with the screening for changes in health status, coaching for improved self-management, reminders of necessary testing as determined by clinical guidelines, and support of the professional clinical staff in Health Care Services.

Qualifications:

Education Level
High School Grad or Equivalent

Experience
Required: Clinical - 2 years

Preferred: None, unless noted in the "Other" section below

License
None, unless noted in the "Other" section below

Skills
Required:

Preferred: None, unless noted in the "Other" section below

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