Remote Clinical Customer Support Specialist
- Employer
- VirtualVocations
- Location
- Fairfax, VA
- Closing date
- Feb 25, 2019
View more
- Industry
- Other, Social Services and Mental Health
- Function
- Help Desk Technician, IT
- Hours
- Full Time
- Career Level
- Experienced (Non-Manager)
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A software solutions provider needs applicants for an opening for a Remote Clinical Customer Support Specialist. Individual must be able to fulfill the following responsibilities: Answer clinical related questions concerning company software Diagnose and resolve basic and complex customer clinical questions Document new issues, FAQs, and resolutions for a robust knowledge base Skills and Requirements Include: Tech savvy working with computers, internet browsers, and software applications Excellent interpersonal, communication, and customer service skills Home health or hospice clinical experience Bachelors Degree or equivalent work experience
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