A staffing company has a current position open for a Remote Customer Support Engineer. Core Responsibilities Include: Resolving calls efficiently and effectively Working one-on-one with customers Providing a world-class customer experience Position Requirements Include: Be well versed in current software support practices and tools Know how to write knowledge base articles and step by step guides +2 years as a front-line agent supporting software products Be open to learning multiple products across multiple technologies at the same time Have strong English oral and written communication skills