Loan Servicing Senior

Freddie Mac
McLean, VA
Feb 15, 2019
Feb 15, 2019
Full Time
Are you someone who thrives on solving problems and customer focused? If you are able to navigate in confidence in a fast-paced environment, if so, then we are your next destination employer!
Apply today to the Investor Reporting Team in Freddie Mac's Single Family Operations Division.

We are seeking a talented Loan Servicing Senior, to monitor Servicer Performance and compliance with terms of business, Servicer reporting, cash flow and risk mitigation.

Your work will fall into these 2 categories: Reporting & Compliance


* Responsible for the reporting of principal & interest activity that occurs in the portfolio
* Monitor the cash collection activities to ensure compliance with the terms of business
* Manage relationship with the client
* Partner with multiple departments within Freddie Mac and the client to resolve issues and improve client performance.
* Enhance and strengthen customer experience.
* Responsible for interpreting reports, monitoring/assessing trends, and identifying process gaps.


* Bachelor's Degree in Business or related area
* 5 plus years of relevant work experience
* Demonstrated proficiency with Microsoft Office (Word, Excel, PowerPoint, SharePoint)
* Basic knowledge of the mortgage industry
* Knowledge of Generally Accepted Accounting Principles

Keys to Success in this role:

* Excellent interpersonal and communication skills
* Capable of managing multiple priorities and efficient in proposing solutions
* Ability to work and collaborate within and across different teams

Top 3 Personal Competencies to possess
* Customer Focus
* Partnership
* Leadership

Preferred Skills

* Highly analytical and adaptable
* Problem solving skills with a high attention to detail
* Exceptional communication skills are required (verbal and written)
* Project management experience a plus

Today, Freddie Mac makes home possible for one in four home borrowers and is one of the largest sources of financing for multifamily housing. Join our smart, creative and dedicated team and you'll do important work for the housing finance system and make a difference in the lives of others. Freddie Mac is an equal opportunity and top diversity employer. EOE, M/F/D/V.

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