Remote WordPress Customer Support Specialist
- Employer
- VirtualVocations
- Location
- Fairfax, VA
- Closing date
- Feb 25, 2019
View more
- Industry
- Other, Social Services and Mental Health
- Function
- Help Desk Technician, IT
- Hours
- Full Time
- Career Level
- Experienced (Non-Manager)
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A staffing firm has an open position for a Remote WordPress Customer Support Specialist. Core Responsibilities of this position include: Providing first class telephone and email support to blogger customers Creating a solution that will exceed customers' expectations Receiving inbound calls and making outbound calls to seek out solutions Qualifications Include: 2+ years of backend WordPress experience using PHP, HTML, CSS, and JavaScript Experience editing custom WordPress themes and plugins Experience with common plugins such as W3 Total Cache and WooCommerce Strong understanding of Google Analytics Fluent understanding of online ecosystems
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